Remote Monitoring Tool Specialist

Job Location: Dallas, Texas

Job Description:

Currently looking to hire a Remote Monitoring Tool Specialist, who is responsible for managing and optimizing the tools used to remotely monitor and manage the performance, security, and availability of IT systems, networks, and infrastructure. This role ensures that the client's monitoring systems run smoothly, provide accurate insights, and allow for quick response to incidents or performance issues.

Key Responsibilities:

• Detect, diagnose, and resolve issues in real-time to maintain uptime and performance.
• Analysis of application performance and provide recommendations for system improvements.
• Generate regular reports detailing system performance, incidents, and resolutions.
• Document preparation on configurations, processes, and procedures.
• Liaise with client support team / 3rd parties to resolve technical issues or optimize tool functionality.

Required Skills:

• Proficiency in front-end technologies like HTML, CSS, JavaScript, and frameworks such as React, Angular, or Vue.js. with overall 10 years experience.
• Experience using operator's remote monitoring tools or similar network monitoring solutions (e.g., SolarWinds, Nagios).
• Experience on server-side technologies like Node.js, Python (Django/Flask), PHP, or .NET.
• Solid understanding of database systems (SQL and NoSQL) such as MySQL, PostgreSQL or MongoDB.
• Strong understanding of network monitoring protocols (SNMP, NetFlow, etc.).
• Experience in scripting or automation for monitoring tools (e.g., Python, PowerShell).
• Familiarity with RESTful APIs, GraphQL, and third-party software integrations.
• Proficiency in generating and interpreting reports and dashboards.
• Excellent problem-solving and interpersonal skills!

Good to have skill:

• Experience with cloud platforms (AWS, Azure, Google Cloud)!

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Flexible work
• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child/elder care and tutoring
• Mentoring, coaching and learning programs
• Employee Resource Groups
• Disaster Relief

About Capgemini Engineering

World leader in engineering and R&D services, Capgemini Engineering combines its broad industry knowledge and cutting-edge technologies in digital and software to support the convergence of the physical and digital worlds. Coupled with the capabilities of the rest of the Group, it helps clients to accelerate their journey towards Intelligent Industry. Capgemini Engineering has more than 55,000 engineer and scientist team members in over 30 countries across sectors including Aeronautics, Space, Defense, Naval, Automotive, Rail, Infrastructure & Transportation, Energy, Utilities & Chemicals, Life Sciences, Communications, Semiconductor & Electronics, Industrial & Consumer, Software & Internet.

Capgemini Engineering is an integral part of the Capgemini Group, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

Get the Future You Want | www.capgemini.com

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.