Executive Admin Assistant and Commercial Lending Specialist

Job Summary:

The Executive Administrative Assistant/Commercial Lending Specialist Hybrid position is responsible performing a variety of support functions including administrative activities, supply ordering, scheduling appointments and travel, answering incoming calls, mail distribution, overseeing the postage and shipping accounts, leading oversight for our travel systems, providing meeting/training support, coordinating the preparation of loan documentation, coordinating the execution of loan documents, organizing workflow to allow on-time closing and providing follow-up service with clients, insurance agents, title companies, attorneys, etc.

Primary Responsibilities:

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

• Provides administrative support to Executive team as needed which may include general office and clerical duties
• Assists with travel arrangements for the Executive team
• Coordinates, schedules and assists with planning various meetings
• Oversees and manages meetings as needed to ensure meetings are setup, technology works appropriately and all supplies for the meeting are available
• Manages office supplies and ensures adequate availability of supplies needed
• Assists walk-in customers in a professional and efficient manner
• Answers phones and directs calls appropriately
• Assists with ongoing loan requests, including new loans, renewals, modifications, and extensions
• Works directly with Loan Officers as needed so that loans are processed accurately and efficiently
• Works with customers to obtain required loan documentation
• Assists with reviewing and clearing loan exceptions weekly
• Gathers documents needed for annual loan reviews
• Assist in servicing active loans, monitor past due reports and maturing loan reports.
• Assists with the processing of loan payments, payoffs, and advances
• Maintains a working knowledge of bank loan policy and federal and state banking regulations, as needed
• Other duties as assigned

Supervisory Responsibilities:

• None

Skills and Qualifications:

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines:

• High school diploma required.
• At least two years of clerical, administrative support or general office experience
• At least two years of loan processing experience.
• Experience in Commercial Lending preferred.
• Ability to work independently with limited supervision
• Results driven and customer focused
• Exceptional written and verbal communication skills

Computer and Office Equipment Skills:

• Microsoft Office Suite including Word, Excel, and PowerPoint

Physical Requirements:

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

• While performing the duties of this job this individual is regularly required to sit for long periods of time, walk, stand, talk, hear, use their hands and fingers (manual dexterity), use a telephone, and occasionally lift and /or move up to 25 pounds.
• Specific vision abilities required by this position include, close vision, and the ability to adjust focus.

Mental Requirements:

• The ability to solve problems, make decisions, interpret data, organize information, written and oral communication and read/write.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Encore Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, age, ancestry, citizenship, sex, sexual orientation, gender identity, national origin, marital status, genetic information, physical or mental disability, veteran status or any other characteristic protected by law.