Lead Medical Assistant and Manager

We are seeking an exceptional, detail-oriented Lead Medical Assistant and Manager to join our team at an integrative medical center. This is an exciting opportunity for a dedicated professional who thrives in a fast-paced environment and is passionate about delivering high-quality patient care. The ideal candidate will possess superior communication skills, a positive attitude, strong work ethic, and strong willingness to learn.

Hours:

• Full-time (40 hours/week)
• Core hours: M-F 10:00 to 6:30pm. Flexible availability during office hours (Monday-Friday 10:00 AM - 8:30 PM, Saturdays 10:00 AM - 6:00 PM)
• Please only apply if you are committed to long-term employment.

General Responsibilities Include:

• Provide exceptional customer service and patient care.
• Scribe for the provider, accurately documenting medical history, diagnoses, and treatment plans.
• Assist the physician during patient treatments.
• Assist with patient care as needed, including assisting with therapies, helping patients with repositioning and answering patient pages during treatment sessions.
• Managing stocking, cleanliness and organization of patient rooms and medical equipment. This includes quick movement in and around small and high spaces to clean, organize, sanitize, stock, and more while wearing KN95 masks.
• Ensure smooth work flow by managing check-ins, check-outs, and patient transitions.
• Schedule and confirm appointments, verify insurance, manage medical records, and handle patient billing.
• Maintain a clean and visually aesthetic clinic.
• Manage a team of Medical Assistants and Medical Office Assistants.
• Other medical assistant and managerial tasks as needed.

Ideal Candidate:

• Customer-centric: Passionate about providing exceptional patient care.
• Work Ethic: Highly organized, punctual, reliable, and dependable with a strong work ethic. Thrives in fast-paced environments while maintaining meticulous attention to detail and accuracy.
• Energetic & Enthusiastic: Cheerful, energetic, outgoing, and friendly with a positive and engaging attitude.
• Physical Requirements: Comfortable working in a clinical setting while wearing KN95 mask, moving between spaces quickly, and lifting up to 30 pounds.
• Adaptable & Eager to Learn: Excited to grow within the field of integrative health.
• Professional Communication: Possesses excellent communication skills, both written and spoken, in English.
• Safety & Hygiene: Prioritizes personal health, including COVID-19 precautions, and maintains a clean and tidy work environment. Comfortable using hospital-grade disinfectants and committed to a fragrance-free workspace.

Requirements:

• Experience: Minimum 2 years experience in the hospitality or healthcare industry. Medical Assistant certification preferred.
• Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Suite, and the ability to quickly learn new software systems.
• Location: Reside within a reasonable commuting distance from our office in Bethesda, MD 20817.
• Authorization: Must be authorized to work in the U.S. and able to pass a background check, drug test, and COVID-19 testing as required.
• COVID-19 Compliance: Compliance with all office safety protocols such as handwashing and wearing a KN95 mask during office hours.

Pay:

• $52,000.00 - $60,000.00 per year

Supplemental Pay:

• Bonus pay

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Tuition reimbursement
• 401k matching (up to 4%)
• Student loan repayment matching

Work Location:

• In-person

Medical Specialty:

• Holistic Medicine

Job Type: Full-time

Pay: $52,000.00 - $60,000.00 per year

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Paid time off
• Tuition reimbursement

Medical Specialty:

• Holistic Medicine

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $52,000 - $60,000