Director, Physician Engagement

Grounded by a compelling mission, core values, and compassion for people, CDPHP and its family of companies offer a strong foundation for a rewarding career. Established in 1984, CDPHP is a physician-founded, member-focused, and community-based not-for-profit health plan that offers high-quality affordable health insurance to members throughout New York. The company values people, quality, innovation, and community, and its corporate culture supports those values wholeheartedly. CDPHP is committed to fostering a culture of belonging and takes a wholistic approach to diversity, equity, and inclusion. At CDPHP, the employees have a voice and are encouraged to make an impact at both the company and community levels through engagement and volunteer opportunities. CDPHP invests in employees who share these values and invites you to be a part of that experience.

The Director, Physician Engagement is responsible for 1) strategic planning including ideation, implementation and evaluation for assigned Enhanced Primary Care (EPC) and value based care initiatives, 2) development of long term strategy of network provider engagements, healthcare cost reduction, business engagement with network physicians, and business leaders, 3) introduces, promotes and monitors health value initiatives as it relates to participation and adoption by network providers, and 4) will direct, lead and motivate assigned members of the Physician Engagement team towards achieving distinguished performance in the Quadruple Aim as it pertains to CDPHP strategic initiatives.  

 The Director will lead teams to create information sharing strategies to grow network provider performance and satisfaction. In addition, the individual is also responsible for leading internal cross-functional strategy and collaboration towards achieving healthcare cost reduction and clinical quality improvements as it pertains to CDPHP strategic initiatives, while bridging efforts to ensure positive member and provider experience to achieve the Quadruple Aim. This includes, but is not limited to, identifying opportunities, and executing action plans within care management, pharmacy, and population health. 

This role will be responsible for relaying population and member-focused clinical information to physicians for participation in concepts, with the goal of earning physician buy-in. The incumbent will design, create, and conduct educational meetings, as well as to bring opportunities to physicians that will drive value in health care services. The director will oversee and implement strategies to manage practice performance in the EPC model and other value-based payment models. The manager will work to create and implement analytical strategies to improve performance of the EPC sites. 

Qualifications:

• Minimum five (5) years of experience working directly with physicians/practices to identify opportunities and support change required. 
• Bachelor’s degree or four (4) years of equivalent experience required.
• In-depth knowledge of the health care market and ability to identify the needs/concerns of health care providers required.  
• Demonstrated ability to present complex information in a clear, concise manner.
• Strong communication skills, both verbal and written. 
• Demonstrated project management skills, including pro-active communication of changes and progress; and completing projects on-time and within budget.
• Demonstrated ability to synthesize complex or diverse information; collect and research data; use intuition and experience to complement data; design workflows and procedures. Ability to interpret data and target proper markets to maximize revenues.
• Outstanding customer service skills, including demonstrated ability to manage difficult client situations and respond promptly to customer needs.
• Demonstrated ability to think strategically and adapt to changing conditions.
• Demonstrated ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.  Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Requires t local travel to visit providers. Must have valid driver’s license, current inspection, and appropriate insurance coverage in effect at all times.  

CDPHP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. In addition to cash compensation, CDPHP employees may be eligible for an incentive payment, a discretionary cash reward based on employee and company performance. Some roles may also be eligible for overtime pay. 

CDPHP compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes award-winning health care coverage, health care dollars, a generous paid time off allowance, employee assistance programs, flexible work environment, and much more. Learn about all CDPHP employee benefits at https://www.cdphp.com/about-us/jobs/benefits. 

As an Equal Opportunity / Affirmative Action Employer, CDPHP will not discriminate in its employment practices on the basis of race, color, creed, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, protected veterans status, or any other characteristics protected under applicable law. To that end, all qualified applicants will receive consideration for employment without regard to any such protected status.
 

CDPHP and its family of companies include subsidiaries Strategic Solutions Management Consultants (SSMC), Practice Support Services (PSS), and ConnectRx Services, LLC.