Senior Human Resources Business Partner (American Funds Service Group)

I can succeed as a Senior HR Business Partner at Capital Group."

As a Senior HR Business Partner, you'll play an integral role in the American Funds Service Group (AFSG) HR team in supporting associates in Shareholder Services (SHSV) across four primary locations. In this role, you will work with business leaders to enable the goal of providing industry leading customer service to financial advisors and investors. Every day you'll contribute in strategic and hands-on ways to our long-term people strategy by partnering with the HR team and SHSV business leaders to elevate the associate experience, develop talent of the future, and strengthen our organizational excellence. Working across your designated business group, you'll manage large scale rollouts and projects that have direct impact on the people component of our business strategy. To thrive in this role, you've spent time working on strategic projects and working closely with business leaders in a highly matrixed organization. You've also worked on high performing teams and have the confidence and courage to drive outcomes through a consultative, "influence without authority," approach.Our team values your ability to challenge the status quo by improving existing processes and employing different approaches to align HR priorities with business outcomes.

I am the person Capital Group is looking for."

You have a minimum of 8 years' experience as a HR Business Partner, preferably supporting customer service client groups.

Bachelor's degree required and master's degree in business, Human Resources, or related field highly preferred.

You have extensive experience providing thought leadership, education, and tools to senior managers and associates and effectively manage organizational change and transition.

You're passionate about coaching, supporting, and developing talent, and have partnered with business leaders in developing high performing teams, building talent pipelines, and driving associate engagement.

You're a data person and know how to conduct HR trend analysis with large data sets across unique company and team cultures to identify opportunities. You make sense of data and turn information into actionable insights and recommend solutions.

You connect the dots in complex and often ambiguous situations, deriving insights that are critical to advancing organizational goals.

You have demonstrated ability to learn business objectives quickly and influence talent and organization decisions that impact business outcomes.

You enjoy working in fast-paced environments where critical thinking and proactive teamwork with colleagues around the globe is essential for success.

You're a skilled communicator and thrive in team settings by being authentic, respectful, and engaging.

You have a keen eye for details and can successfully complete competing priorities with high accuracy.

You take a collaborative, considerate and thoughtful approach to strategic HR projects, remembering behind every program are people who love their work.

San Antonio Base Salary Range : $100,008-$160,013

Indianapolis Base Salary Range : $106,525-$170,440

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here .

• Temporary positions in Canada and the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS / HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.

Salary : $100,008 - $160,013