Housekeeping Supervisor - Housekeeping - (HPW) - FT - Day

Work Shift: Day (United States of America) Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advance technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region. Position Overview: Weekends & Holidays Required Handles chemicals and solutions per departmental and material safety data sheets and standards. Ensures all chemicals are properly labeled at all times and uses each chemical for its intended use. Adheres to safety regulations as outlined in departmental policies, facility and JCAHO guidelines. Stocks service and equipment areas and ensures these areas are kept clean at all times and in good running order. Instructs and trains employees in the proper use of new equipment and cleaning products and procedures to ensure safety and compliance with department standards and regulatory agencies. Performs daily maintenance of departmental programs and trains staff according to department policy. Handles substandard equipment and supplies and puts them out of service. Reports equipment in need of repair and any unsafe conditions to director, operations manager, or maintenance. Tags and reports these items for repair or return to ensure safe products for staff to work with at all times. Submits a work order to appropriate departments as needed. Identifies and exercises discretion and judgement when resolving interpersonal conflicts constructively when dealing with members of the organization. Deals with missed service proactively. Displays patience and tact when dealing with other hospital personnel. Contacts supervisor daily to discuss problems or concerns and seeks to resolve those issues quickly. Acts as a liaison with all shifts. Notes communication problems with peers or managers and handles as needed. Prepares, revises, and reviews daily work schedules. Presents department in a positive manner to visitors, patients, and other hospital personnel. Exercise's positive work ethics by seeking additional responsibilities and assignments without having to be asked. Utilizes appropriate departmental chain of command to resolve complaints, grievances, or problems. Transports items of need to the maintenance department. Reports all pertinent information to the operations manager. Provides adequate notice of absence to the operations manager one hour prior to beginning of shift. Meets reasonable requests within hospital in a timely manner. Gives the department a positive reputation for excellent customer service. Possesses ability to work out detailed plans with possible alternatives that maximize effectiveness department. Demonstrates effective use of delegation that involves planning, action, and review. Checks all assigned areas frequently to ensure personnel are performing work and following work schedules. Reacts appropriately to noted observations and reinforces behavior through either praise or corrective action. Reviews employees standards of performance and completes evaluations and documents areas needing improvement. Addresses performance issues with staff on a timely basis. Retrains employees every six months on JCAHO, state, facility and department requirements. Engages self most of the time out of office in an effort to inspect activity on the floors and to follow up with department employees. Exhibits satisfactory completion of all job assignments and tasks without the need of overtime unless approved by a manager. Starts shift on time and arranges for assigned areas to have adequate coverage at all times. Schedules staff for all assigned areas and is alert for ways to improve them. Demonstrates outstanding decision making skills in all situations. Inspires confidence in subordinates and peers and has a high regard for staff. Maintains at all times a high standard of personal appearance to housekeeping staff. Ensures that all reports and memos are well written and submitted on a timely basis. Performs administrative duties according to policy in a timely manner including routine discharges, patient interviews, and ISIS inspections according to the departmental goals. Has access to medication storage areas for cleaning and maintenance purposes. MINIMUM REQUIREMENTS Education: High school diploma or equivalency. Experience: Two years' experience in environmental services in a supervisory role. Knowledge and Skills: Strong work ethic, intense drive, and initiative for quality and customer service. Excellent verbal and written communication skills. Good listening and empathy skills. Excellent problem-solving skills. PHYSICAL DEMANDS AND WORK ENVIRONMENT Frequent physical demands include: Sitting , Standing , Twisting , Bending , Keyboard use/repetitive motion Occasional physical demands include: Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Reaching forward , Reaching overhead , Squat/kneel/crawl , Wrist position deviation , Pinching/fine motor activities , Taste or Smell Continuous physical demands include: Walking , Talk or Hear Lifting Floor to Waist 50 lbs. Lifting Waist Level and Above 50 lbs. Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Color Discrimination, Minimal Depth Perception, Minimal Hearing Anticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens , Chemical , Airborne Communicable Disease , Extreme Temperatures , Uneven Surfaces or Elevations , Extreme Noise Levels , Dust/Particulate Matter IND123 Offers are contingent upon successful completion of our onboarding process and pre-employment physical. Capital Health will require all applicants to have an annual flu vaccine prior to start date, with the exception of individuals with medical and religious exemptions. "Company will never ask candidates for social security numbers or date of birth during application phase. If you are asked for this information online, you may be a target for identity theft." Welcome to Capital Health's new career opportunity page. Here you will have access to view and apply to career opportunities in our hospital and physician practice locations. Equal Opportunity Employer Notice Capital Health Benefits