What are the responsibilities and job description for the CHHA Scheduler PACE - Life Program - Full time - Days - Bordentown position at Capital Health?
Work Shift:
Day (United States of America)
Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advance technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.
Position Overview:
- Schedules in-home services staff appropriately and ensures all orders, authorizations, and state documentation is in place. Communicates staffing needs and ability to meet participant needs with manager. Notifies participants and families of changes in their home care schedules.
- Organizes and communicates effectively with the transportation department to ensure smooth transition between home care and transportation delivery of services.
- Prepares and maintains daily, weekly, and monthly (written or electronically) service schedules, logs, ledgers, tickler systems and other records that ensures accurate data collection of home care services. Performs other administrative tasks as requested.
- Communicates clearly with participants, staff, and manager directly and in meetings. Communicates with outside agencies and independent contractors regarding services rendered on behalf of Capital Health PACE when authorized.
- Attends family meetings, care plan meetings, and IDT meetings as requested by IDT and manager. Attends all departmental meetings. Reports pertinent participant events or missed participant in home service visits to manager.
- Follows all Capital Health PACE program policies and procedures and OSHA safety guidelines.
- Maintains the confidentiality of all company procedures, results, and information about participants, clients, or families.
- Practices Universal precautions and follows appropriate infection control procedures. Maintains safe working environment. Follows Capital Health PACE program safety policies and procedures.
- Participates in continuing education classes and any required staff and training meetings. Maintains professional affiliations and any required certifications.
- Performs other duties as required or requested.
MINIMUM REQUIREMENTS
- Education: High school diploma or GED.
- Experience: One year of healthcare experience. Experience or training in health care delivery, in-home health preferred. One year of scheduling or dispatching experience preferred.
- Other Credentials:
- Knowledge and Skills: Ability to communicate well in English, orally and in writing. Ability to interpret and follow oral and written instructions. Excellent organizational skills. Ability to communicate clearly and effectively. Ability to work under tight time constraints and schedules. Ability to give clear and concise directions to in-home service staff.
- Special Training: Intermediate computer skills.
- Mental, Behavioral and Emotional Abilities: Skilled in establishing and maintaining effective working relationships with participants, co-workers, medical staff, and the public. Skilled in identifying and recommending problem resolution. Ability to work independently with minimum supervision. Ability to make decisions and prioritize to meet the needs of the participants.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
- Frequent physical demands include: Sitting , Wrist position deviation , Pinching/fine motor activities , Keyboard use/repetitive motion
- Occasional physical demands include: Standing , Walking , Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl , Taste or Smell , Talk or Hear
- Continuous physical demands include:
- Lifting Floor to Waist 50 lbs. Lifting Waist Level and Above 50 lbs.
- Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Accurate Color Discrimination, Accurate Depth Perception, Accurate Hearing
- Anticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens , Chemical , Airborne Communicable Disease , Extreme Temperatures , Radiation , Uneven Surfaces or Elevations , Extreme Noise Levels , Dust/Particulate Matter
IND123
Offers are contingent upon successful completion of our onboarding process and pre-employment physical. Capital Health will require all applicants to have an annual flu vaccine prior to start date, with the exception of individuals with medical and religious exemptions.
"Company will never ask candidates for social security numbers or date of birth during application phase. If you are asked for this information online, you may be a target for identity theft."
