What are the responsibilities and job description for the Dispatcher PACE - Transport Services - FT - Bordentown position at Capital Health?
Work Shift:
Day (United States of America)
Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advance technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.
Position Overview:
- Ensures safe and timely transportation of Capital Health PACE program participants and performs dispatching activities to the department.
- Oversees daily transportation operations, scheduling, and communication with the drivers, transportation coordinator, center manager, and scheduler.
- Organizes and schedules daily delivery of home delivered meals, durable medical equipment, supplies, and needs from the pharmacy.
- Assists department leader in organizing the scheduling of regular routes, participant off-site appointments, and trips.
- Distributes in a timely manner to the center the following day work schedules for each driver.
- Reroutes busses and driver assignments to meet the door-to-door transportation needs of the participants.
- Informs the department leader immediately of any delays in the schedule or unusual occurrences.
- Participates in and supports quality improvement initiatives.
- Acts as a backup driver if needed and maintain the transportation software program.
- Performs other duties as assigned.
MINIMUM REQUIREMENTS
- Education: High school diploma or GED. Associate's degree preferred. CDL License with passenger endorsement required.
- Experience: One year of dispatching experience. Previous healthcare experience preferred.
- Knowledge and Skills: Excellent customer service skills. Possesses a friendly demeanor.
- Special Training: Excellent computer skills.
- Mental, Behavioral and Emotional Abilities: Works well under pressure. Can perform multiple duties at once.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
- Frequent physical demands include: Sitting , Wrist position deviation , Pinching/fine motor activities , Keyboard use/repetitive motion
- Occasional physical demands include: Standing , Walking , Reaching forward
- Continuous physical demands include:
- Lifting Floor to Waist 10 lbs. Lifting Waist Level and Above 10 lbs.
- Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Accurate Color Discrimination, Accurate Depth Perception, Accurate Hearing
- Anticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens , Chemical , Airborne Communicable Disease , Extreme Temperatures , Radiation , Uneven Surfaces or Elevations , Extreme Noise Levels , Dust/Particulate Matter
IND123
Offers are contingent upon successful completion of our onboarding process and pre-employment physical. Capital Health will require all applicants to have an annual flu vaccine prior to start date, with the exception of individuals with medical and religious exemptions.
"Company will never ask candidates for social security numbers or date of birth during application phase. If you are asked for this information online, you may be a target for identity theft."
