What are the responsibilities and job description for the General Manager position at Capital Insight Management Llc?
Job Description
Job Description
Benefits :Location : Covina
Starting @ $90K annually. Salary depends on Experience
Job Summary
We are seeking a positive, friendly, and experienced General Manager to organize and oversee daily operations of our facilities. As the General Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce.
The General Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The General Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team / employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork.
Responsibilities
- Oversee the work of all departments and sets clear objectives
- Hire qualified personnel according to standards set forth by the company
- Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency
- Manage budgets and expenses, analyze and report on financial information
- Develop and implement a strong marketing strategy to promote the hotels services
- Communicate with customers when appropriate
- Resolve issues that arise with maintenance, equipment, and renovations
- Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies
- Conduct regular inspections of the facility and uphold strict compliance with health and safety standards
- Proven experience as a General Manager is preferred
- Familiarity with hospitality industry standards
- Proficiency in English; knowledge of additional languages is a plus
- Well-versed in hotel management best practices and relevant laws / guidelines
- Ability to resolve issues with a customer-focused orientation
- An outgoing personality
- Excellent communication skills
- Strong organizational and time-management skills
- Bachelors degree in Hospitality Management, Business Administration, or relevant field is preferred
Qualifications
Salary : $90,000