What are the responsibilities and job description for the Admin Assistant position at Capital Landscapes?
Job Title: Administrative Assistant
Location: Oak Park, MI
Company: Capital Landscapes
Employment Type: Full-Time
Start Date: April 1, 2025
About Us:
Capital Landscapes is a leading full-service lawn maintenance, landscape, and snow removal company serving Metro Detroit. We specialize in residential and commercial landscaping, hardscaping, and seasonal maintenance. We pride ourselves on delivering high-quality service and maintaining strong client relationships.
Position Overview:
We are seeking a highly organized and motivated Administrative Assistant to join our team. This role is responsible for answering and processing inbound and outbound calls, making cold calls to potential clients, entering customer and job information into Jobber, and providing general administrative support. The ideal candidate is professional, efficient, and comfortable handling phone calls while maintaining excellent customer service.
Key Responsibilities:
- Answer and route incoming calls professionally and efficiently.
- Make cold calls to potential clients, including property managers and business owners, to generate new leads and bid opportunities.
- Follow up with past clients to discuss service renewals and upsell additional landscaping services.
- Collect and verify client details, including property name, address, phone number, email, and project notes.
- Enter and update customer information, job details, and work orders in Jobber.
- Assist with scheduling and dispatching crews for jobs.
- Process bid requests and assist in preparing proposals for prospective clients.
- Support the sales team by organizing and tracking leads.
- Maintain accurate records of customer interactions and service requests.
- Respond to client inquiries and provide information on company services.
- Ensure all communications reflect professionalism and align with Capital Landscapes' brand standards.
Qualifications & Skills:
- Prior cold calling or telemarketing experience preferred.
- Strong verbal communication and persuasion skills.
- Confidence in speaking with potential clients and overcoming objections.
- Prior administrative, receptionist, or customer service experience preferred.
- Familiarity with Jobber or similar CRM/job management software is a plus.
- Excellent organizational and multitasking abilities.
- Ability to handle a fast-paced work environment and adapt to changing priorities.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Positive and professional demeanor with a strong customer service mindset.
If you are a motivated and results-driven professional looking to join a growing company, we encourage you to apply!
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 30 – 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Oak Park, MI 48237 (Required)
Ability to Relocate:
- Oak Park, MI 48237: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $18