What are the responsibilities and job description for the Automotive Experienced Service Advisor position at Capital Lincoln Mazda of Cary?
Join Our Team as an Experienced Automotive Service Advisor!
Are you a skilled Service Advisor looking to take your career to the next level? Capital Lincoln Mazda of Cary is seeking a dedicated professional to join our service team! If you have a passion for delivering exceptional customer service and a strong background in the automotive industry, we want to hear from you.
What We Offer:
- Competitive salary with performance-based incentives
- Comprehensive benefits package
- Career growth opportunities within our dealership network
- A professional and supportive work environment
Responsibilities:
- Perform thorough vehicle inspections to accurately assess service needs and recommend necessary repairs or maintenance.
- Clearly explain recommended services and associated costs to customers, fostering transparency and trust.
- Schedule service appointments and efficiently manage the service department's workflow to ensure timely repairs.
- Collaborate with technicians and other team members to facilitate smooth operations and ensure quality results.
- Address customer inquiries and concerns promptly, working to resolve issues in a professional and customer-friendly manner.
- Maintain a clean, organized, and safe work environment in accordance with company standards.
- Perform other related duties as assigned.
What We're Looking For:
- Minimum 3 years of experience as a Service Advisor in a dealership setting
- Experience with Lincoln or Mazda is highly preferred
- Strong customer service and communication skills
- Ability to effectively explain service recommendations and build customer trust
- Proficiency in dealership service software and scheduling systems
- A team-oriented attitude with a proactive approach to problem-solving
If you're ready to bring your expertise to Capital Lincoln Mazda of Cary, we'd love to connect with you!
At Capital Auto Group, we are committed to creating a diverse and inclusive workplace. We embrace equal opportunity in all aspects of employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We value the unique perspectives and contributions of every employee and strive to foster a culture where everyone feels respected and empowered.
