Client Services Specialist

The CMS Client Services team serves as the communications hub for all day-to-day client communications and deliverable management. Client Services also manages reporting processes for both client and CMS needs. The team is responsible for calendar management of all client calls, deliverables, visits, and other related appointments. All inquiries, requests, and feedback to clients is sent to Client Services to communicate to the correct party.

Job Description-

These employees are self-sufficient and organized. These team members are responsible for direct communication with CMS’ clients. CS Reps are responsible for calendar and deliverable management, maintaining the CS email inbox, conference calls, and general review and troubleshooting of client and/or related internal reports. Record keeping and network folder management are also critical components of this position. These representatives will be responsible for managing tasks assigned to the CSA. CSS reps report directly to the Vice President of Client Services.

Job Details-

• In-Office position (not remote)
• 698 1/2 S Ogden St location
• Mon - Fri (8a -5p) Some flexibility required
• $18-22 per hour

Skills Required-

• Exceptional written communication
• Outgoing personality
• Attention to detail and insightful
• Reading comprehension and messaging analysis
• Strong MS Word, Outlook, Excel and Power Point skills
• Personally organized

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $18 - $22