What are the responsibilities and job description for the Director, Product Management - Infrastructure as a Service position at Capital One?

Director, Product Management - Infrastructure as a Service

Capital One is a high-tech company, a scientific laboratory, and a nationally recognized brand all in one reaching tens of millions of consumers. We are a passionate and entrepreneurial team embracing bold ideas, fostering collaboration and delivering great experiences for our customers. Developer Experience (DE) is at the heart of our approach. Delivery Experience delivers enterprise capabilities and a common developer experience enabling Capital One to deliver world-class services to our customers. To scale our efforts in this space, we are building a world class CI / CD platform for deploying applications to the cloud that run critical business functions like mobile and online experiences for Capital One customers. This CI / CD platform is the common developer experience for the 1,800 software development teams at Capital One that enables us to continue thriving in the cloud in a safe and well-managed way by standardizing best practices and automating compliance and security requirements. This work is core to Capital One's mission : Change Banking for Good!

As a Product Manager on the Developer Experience Product team, you will design and deliver best-in-class managed compute solutions that improve the quality of life of our software delivery teams while maintaining the highest quality and security standards. You will work with stakeholders at every level to identify pain points for software development teams throughout the software delivery life cycle. You will focus on providing developers with secure, serverless infrastructure in a way that is intuitive, reliable, automated, secure, adaptable, and fast. We're passionate about building platforms for the next generation of developers at Capital One.

This role advocates for the needs of the Capital One developer to inform the platform roadmap ensuring the capabilities being delivered are aligned with the intended business outcomes. You will be responsible for shaping multi-year strategies and partnering with tech teams to deliver platform features. The ideal candidate for this role is passionate about technology, deeply understands how developers work, and deeply empathizes with internal and external customer needs. They are comfortable in conversation with engineering teams as well as stakeholders ranging from data scientists to senior leaders.

As part of the Director, Product Management - Infrastructure as a Service role, you will :

Lead product management for how we provide secure, serverless infrastructure to our customers.
Set the strategy for our target state abstracted experience.
Set a vision and strategy that is industry researched and customer backed.
Evaluate 3rd party solutions for fit.
Collaborate cross-functionally with stakeholders across cybersecurity, risk, compliance, supplier management, engineering and lines of business.
Drive roadmap and strategy while keeping a pulse on the industry landscape, customer and stakeholder needs and vendor roadmap.
Oversee the end-to-end product lifecycle, from ideation and requirements gathering to launch, defining success metrics and ongoing enhancements.

In this role, you'll be expected to demonstrate proficiency in five key areas :

Human Centered. You'll deeply immerse yourself in knowing your internal and / or external customer(s) by employing empathy and design thinking to define broad-scale solutions that provide breakthrough leverage. You'll model adaptability by encouraging continuous evolution to product strategy in light of industry trends, emerging solutions, new insights and changing customer and business needs.

Business Focused. You'll deeply learn the financial drivers, externalities, and points of leverage within your domain to identify new products or product enhancements that drive sustainable value for Capital One. You'll promote a culture anchored in data, used to instrument products, validate outcomes, drive insights, and manage the business both tactically and strategically.

Technology Driven. You'll be responsible for fostering a strong agile discipline and inspiring teams to continuously improve delivery evidenced through key agility metrics. You'll partner with Technology leaders to influence end-state architecture and drive secure, resilient, performant and scalable technology solutions that solve material customer and business problems. You'll govern the responsible and efficient application of technology resources by assessing opportunities for reusing existing solutions, clearly defining minimum viable products, and always building with extensibility in mind.

Integrated Problem Solving. Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible. Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer.

Transformational Leadership. You'll establish a long-term product portfolio strategy, informed by customer and business needs, and partner with leaders and stakeholders to regularly drive alignment, secure resources and overcome impediments. You'll attract, grow, empower, and inspire top product talent as they develop and deliver on their local product strategy in an iterative, outcome-focused and well-managed way.

We want you if you are :

Intellectually Curious. You're comfortable navigating between the big ideas and executional realities to create an achievable strategic Product Vision. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.

Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating your product vision clearly to your associates and partners. You can be open to different communication styles and listen carefully to diverse sets of ideas.

Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team; you are a leader obsessed with delivering valuable in an iterative way focusing in minimum viable product.

Passionate & Customer Focused. You care about growing others and bringing them together around what's possible. You have a desire and ability to connect with our external or internal customers to fully understand their needs and build long-lasting relationships.

Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies; you will seek for internal solutions before building new.

Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor in product development.

Basic Qualifications :

Bachelor's Degree.

At least 7 years of experience in digital product management.

Preferred Qualifications :

Bachelor's Degree in Computer Science or Engineering.

MBA or Master's degree.

5 years of experience in Agile product management.

5 years of experience translating business strategy and analysis into internal customer facing digital products.

Experience leading DevOps Product Management teams and strategies.

Experience leading product for large-scale enterprise platforms.

Experience leading products that provide Infrastructure as a Service.

Experience running central control plane products (examples : Crossplane, Niric).

Experience with Kubernetes and serverless compute infrastructure.

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace.

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