Demo

Move In Coordinator

Capital Senior Living
Kansas, MO Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/7/2025

Find your joy here, at The Ashton on the Plaza, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage / salary, health and dental insurance, 401k with company match and so much more!

The Ashton on the Plaza, a premier retirement community in Kansas City, MO, provides quality care to residents in an assisted living and memory care community.

What we offer you :

  • Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.

o SafelyYou - AI video technology that detects and prevent falls

o Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care

o Sage - Improve call light response time and improvement to service and care

o Microsoft Power BI - one stop for all data needs

  • Company support for educational and learning opportunities
  • o Paid referral programs for Team Member and Resident referrals

  • Medical, dental, vision, and life / disability insurances
  • 401k retirement savings offering a discretionary match determined each year based on company performance
  • Employee Assistance Program
  • Dependent Care and FSA saving accounts
  • PTO available day one
  • Paid Training
  • Benefit eligibility dependent on employment status
  • Eligibility based on location
  • Move in Coordinator Responsibilities include :

    Back up support to Sales Director or Executive Director for touring, this may include weekends and evenings as necessary

  • Weekly email or telephone outreach as assigned by Sales Director or Executive Director as needed
  • In conjunction with the Sales Director and / or Activities Director assist with the implementation of the Care Connect program to
  • welcome and support new residents and families.

  • Assist and support in all marketing, outreach and public events.
  • Ensuring calendar is up to date and working with leadership and other administrative assistants to prioritize meetings
  • Lead processing and administration of leads and prospects
  • Organizing and ensuring on-time processing of billing documents, and other business documents related to resident support
  • Maintain proper files of leads and clients by keeping Yardi up to date
  • Ensuring all functional team meetings are scheduled regularly, maintaining agendas and ongoing action items
  • Contact with potential residents to set up meetings and welcome experience
  • Support a positive move in and move out experience to exceed resident and family expectations
  • Qualifications :

    Education and Experience :

  • Experience working within an administrative role within business environment (2 years of experience preferred)
  • Experience in customer service within a healthcare or senior housing setting
  • Proficiency working with computer technology and an ability to learn new software / technology efficiently
  • High School diploma required
  • Skill / knowledge requirements :

  • Strong organizational skills required
  • Self-motivated
  • Ability to work independently with limited supervision
  • MS Office with expertise in MS Outlook
  • PowerPoint creation preferred
  • Ability to edit written documents for grammar and flow
  • Ability to work additional hours if needed in the evenings or on weekends
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