What are the responsibilities and job description for the Collections Specialist position at Capital Waste Services?
Job purpose
The Collections Specialist will maintain and collect information regarding aging of A/R. Report responsibilities and process payments.
Duties and responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Manage all accounts over 30 days past due
- Make collection calls and send letters when needed
- Update accounting system monthly with any new additions and subtractions for online invoicing
- Research and return updated spreadsheets for shut-offs and write-offs to Region office within deadlines
- Receive phone calls from customers
- Process payments for customers
- Make notes to file on any action taken
- Apply debits or credits to customer accounts, and verify these changes
- Process customer refunds
- Other duties as assigned
Skills and Qualifications
Education: High School Diploma, GED and/or equivalent work experience
Years of Experience: Minimum two years' experience as a Collections Specialist or experience with equivalent job duties. More than two years preferred.
- Strong written and verbal communication skills
- Ability to produce required reports and correspondence
- Computer skills required for inputting and retrieving data reports
- Ability to communicate professionally with internal and external customers
- Strong organizational skills
- Strong ethics, and the ability to keep information confidential
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- Associate (Required)
Experience:
- collections: 2 years (Required)
Ability to Commute:
- Columbia, SC 29201 (Required)
Ability to Relocate:
- Columbia, SC 29201: Relocate before starting work (Required)
Work Location: In person
