Small Business Closing Associate

Small businesses are the backbone of America and a vital part of the economy as a whole. Their success is essential to economic growth and prosperity. We believe that confidence is the best business plan. Within Capital One’s Small Business Bank (SBB) division, we help our clients stand out with personalized advice and resources that can help them prepare for what’s next. We’ve helped over hundreds of thousands of business owners secure their finances, streamline their cash flow and save time on banking. We provide a variety of competitive savings, checkings, escrow, lending and treasury management products. This is supported by our mission to help small businesses succeed. Our clients aren’t just our clients—they’re our business partners.

Capital One’s Small Business Bank is looking for a Small Business Closing Associate who is inspired by helping customers, is energized by competing priorities and always pays attention to the details.

As a Closing Associate within Small Business Lending, you will work with internal partners, external partners and Customers to prepare for and facilitate loan closings in a well managed way ensuring compliance with Bank Policies and regulatory requirements.  You’ll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

General Responsibilities:

• Apply job knowledge and documentation expertise to a diverse array of lending products

• Prepare commercial loan documents using in-house documentation software platform (LaserPro or Word templates) for new loans, renewals, extensions and modifications

• Conduct lien searches and related due diligence tasks to determine appropriate actions to resolve outstanding lien issues and deliver lien documents to designated vendors

• Review loan documents prepared by other associates or outside counsel to ensure compliance with the Bank's loan policy, applicable banking regulations and with any other requirements designated by the credit approval authority, and authorize the closing of such loans

• Review organizational documents  and other third party documents to ensure conformity with bank standards

• Analyze due diligence documentation and prepare necessary lien perfection documents to protect banks security interest in pledged collateral

• Prepare loan documentation to ensure accurate and timely booking and funding

• Assist in identifying and clearing any exceptions within the appropriate time periods

• Coordinate the issuance of letters of credit, including renewals and amendments

• Interact with underwriters, relationship managers, customers, agent banks, attorneys, and insurance agents to ensure all conditions are met for closing

• Instruct new associates and serve as a training resource for less experienced associates in the department

• Manage a workload that includes multiple tasks and conflicting priorities

• Remain current on all pending and proposed regulatory changes affecting compliance and attend seminars and workshops covering regulatory and compliance issues

• Demonstrate knowledge of lending processes, loan principles and terminology related to banking laws and regulations, as they pertain to loan disclosures and requirements

• Demonstrate knowledge of consumer and commercial loan documentation, collateral perfection, UCC filing, compliance requirements, lending policies and procedures, and loan/funding terminology

Basic Qualifications:

• High School Diploma, GED or equivalent certification

• At least 3 years of customer service or account management experience or at least 2 years of project or process management experience

Preferred Qualifications:

• Associates Degree or higher in Accounting or Finance

• Business Management courses or Paralegal certification

• At least 1 year of loan closing experience

• At least 2 years of customer service experience in a consumer, mortgage, or commercial lending support role 

• At least 2 years of banking and financial services experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.  

This role is hybrid meaning associates spend 3 days per week in-person at one of our offices listed on this job posting. Fridays are enterprise- wide virtual work days. Monday, Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.