Learning and Development Instructional Designer

Capitol Services is currently seeking a Learning and Development Instructional Designer to join our growing team!

Capitol Services was founded in 1978 and has become a leading provider of services to legal and financial professionals nationwide. Our mission is to provide friendly, high-value, and superior service to our clients amid a collaborative atmosphere that encourages a balanced work-life experience for our employees.

Named one of the "Best Places to Work" by the Austin American-Statesman, we know that it takes the right mix of passion, dedication, and fun to make a well-rounded workplace. Joining the Capitol Services team means working with a best-in-class, passionate team of professionals that truly cares about the work we do and the people we do it for. If that sounds like an environment you'd like to be a part of, we'd love to talk to you! Capitol Services is an equal opportunity employer.

About the role: You will be working in our Austin, TX location responsible for designing, maintaining, and enhancing training materials. This role involves working full-time, Monday through Friday.

What you will do:

• Design, maintain, and enhance training materials, including, but not limited to, checklists, job aids, e-learning content, operations manuals, and instructor-led activities
• Design and produce animations and graphics for use in training materials
• Adhere to adult learning design and corporate training principles
• Communicate design rationale
• Assist in developing, coordinating, and implementing training programs that align to the employee lifecycle, departmental needs, and strategic Company-wide programs
• Communicate with coworkers and others in a timely, effective, and professional manner
• Support process changes and new process rollouts, including train-the-trainer sessions
• Audit learning management system for required course participation and necessary system and content upgrades and enhancements, providing formal reports as requested
• Assist with other learning and development tasks as needed

Who you are:

• Experienced: You have a Bachelor’s degree in Instructional Design, Learning, Corporate Training, Organizational Development / Psychology, or related field or equivalent experience. You have 1-2 years’ experience as an Instructional Designer or similar role. You have basic knowledge of instructional design theory and implementation and training methods and techniques.
• Technical competencies: You have experience working with learning management systems and web/cloud delivery tools. You have knowledge of e-Learning authoring tools, such as Articulate 360, Vyond, Captivate, Camtasia, or similar software. You are proficient in Microsoft Office 365 software (e.g., Outlook, Word, Excel, and SharePoint) and have experience interacting with Adobe PDF documents.
• Strong organizational and time management skills: You have the ability to multi-task and prioritize projects / assignments. You have strong attention to detail and exhibit a reasonable sense of urgency. You have strong project management skills.
• Excellent communication skills: You have excellent verbal and written communication skills. You communicate in both a professional and friendly manner with coworkers and others.
• Adaptable: You are eager to use new tools and learn new processes and technologies. You can adapt to changing priorities while working in a fast-paced and high-stress environment. You have effective problem-solving skills to address any challenges that may arise.
• Coachable: You have the ability to retain and implement instruction and training. You are open to learn and navigate our current processes and systems. You are not afraid to ask questions.
• Positive attitude: You demonstrate a positive attitude. You are courteous and polite, especially when navigating through difficult conversations, problems, or complaints that may arise.
• Exceptional team player: You are able to work in both a team and independent setting. You tend to foster support and dependability towards your peers while also getting your individual tasks done within specific time constraints.
• Reliable: You are able to work during our regular business hours in our Austin location. You are a punctual individual and able to follow an assigned work schedule. You are able to maintain client confidentiality at all times.
• Office environment: You are able to remain in a stationary position 75% of the time.

What we offer you:

• $55,000 annual salary
• 100% employer-paid medical, dental, and vision benefits for the employee
• 401(k) with scheduled employer contribution
• Employer-paid employee assistance program, as well as life and long-term disability insurance
• 4 weeks of paid time off annually, which begins accruing upon hire, and 10 paid holidays
• Encouraged work-life balance including a hybrid working model with WFH equipment provided following successful training
• Access to building fitness center
• Office team events and learning development opportunities

Please apply with your resume, cover letter, and portfolio if you think you would make a great addition to our team!

Want to get to know us better? Check out our:

Website: https://www.capitolservices.com/

Twitter: https://twitter.com/CapitolServices

Facebook: https://www.facebook.com/CapitolServices/

Applicants have rights under Federal Employment Laws. Please review your rights below:

Equal Employment Opportunity (EEO):

https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Employee Polygraph Protection Act (EPPA):

https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf

Family and Medical Leave Act (FMLA):

https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf

Please review our Privacy Policy, available at https://www.capitolservices.com/privacy-policy/ for information on our practices regarding your personal information

Capitol Services participates in E-Verify:

https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf

Salary : $55,000