What are the responsibilities and job description for the Comptroller - Supervisor, Contract Compliance position at CAPPS, Inc.?

Job Description

Are you ready to grow, make a positive impact? If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!

Innovation, collaboration, and a commitment to excellence best describes the culture here at the Comptroller's Office. We take pride in the work we do serving as Texas' accountant, tax collector, treasurer, and much more! The Comptroller's office serves virtually every citizen in the state. As Texas' chief tax collector, accountant, revenue estimator, treasurer and purchasing manager, the agency is responsible for writing the checks and keeping the books for the multi-billion-dollar business of state government.

Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take very seriously our collective commitment to public service. Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance.

Agency standard work hours are Monday through Friday from 8am to 5pm, 40 hours per week with occasional evening and weekend hours. Hours are subject to change based upon business need or division determination

Qualifications :

Minimum Qualifications

Education :

Graduation from an accredited college or university with a bachelor's degree.

Experience :

Five years of supervisory or team lead experience providing supervision, guidance and serving as a mentor and motivator to section employees; including experience with performance evaluations, or coaching, and counseling for improved performance.

Five years of experience with contract administration, management, evaluation, and monitoring of contract providers. Responsibility includes managing contracted workforce in a hybrid work environment.

Some experience developing and maintaining positive working relationships with internal and external customers, coworkers, and staff. This would include maintaining a good working relationship with vendors.

Preferred Qualifications

Preferred Education :

Graduation from an accredited college or university with a degree in Business, Finance, Accounting, Management, Computer Science, Law, Information Systems, or Information Technology.

Preferred Experience :

Some experience planning functions to meet performance targets and improve operations while following division and agency policy and procedure; plans and develops the budget and business plan for the section.

Some experience working with PeopleSoft (Human Resource / Payroll, Financials, ELM, Recruit).

Some experience working with State of Texas statewide financial systems (USAS, SPRS, HRIS, SPA, TINS, or Centralized Accounting and Payroll / Personnel System (CAPPS)).

Texas State Government Information Technology contracts.

Experience leading and managing large, complex projects.

ITIL processes and tools.

Contract management of Cloud Services.

Substitutions

One additional year of supervisory or team lead experience may substitute for thirty semester hours of the required education, with a maximum substitution of 120 semester hours (four years).

Licenses and Certifications

Certified Texas Contract Manager (CTCM) certification must be in good standing or obtainable within 1 year of hire.

ITIL Training as outlined in the CAPPS ITIL Journey is required to be completed by December 31 of every year following six months of new employee probationary period. The Information Technology Infrastructure Library (ITIL) is a set of detailed practices for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business. Certification is not required, but ITIL training to enable resources to practically apply the principles as part our Service Desk

structure is required. These classes are in addition to, and do not substitute for any training requirements at the division or agency level.

SUMMARY OF PHYSICAL REQUIREMENTS

Employees are required to use their personal mobile phones as a part of 2 factor / multi factor authentication for accessing CPA systems securely. You will also receive critical / emergency calls / texts on your cell phone to ensure immediate communication. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires the incumbent to primarily perform sedentary office work; however, mobility (standing and walking) is routinely required to carry out some duties. It requires extensive computer, telephone, and client / customer contact. It requires the ability to bend, stoop, kneel, and reach as needed for filing and similar routine office duties. The job also requires normal cognitive abilities requiring the ability to learn, recall, and apply certain practices and policies. It requires the stamina to maintain attention to detail despite interruptions. Marginal or corrected visual and auditory requirements are required for reading printed materials and computer screens and communicating with internal and external customers.

In this role you will :

Provides oversight of SFS audit compliance, division security coordinators, contract management, vendor management and contract administration. Leads, teaches, and mentors staff in duties including but not limited to :

The creation of new contracts and processing existing contract amendments.

Contract administration activities, including the review and handling of contract deliverables for accuracy, completeness, consistency; and adherence to processes and procedures, standards, and compliance.

Prepare contract scope of work, requirement specifications, terms and conditions, amendments, procurement documents; evaluate vendor solicitation responses and lead contract negotiation strategies.

Contract performance monitoring activities, including developing, tracking, monitoring, and reporting key metrics, service levels, and vendor performance.

Facilitate the handling of SFS annual CAPPS SOC1 Audit, Single Audit, and other ad-hoc audits (i.e., Internal Audit / SAO).

Coordinate vendor management and contract issue troubleshooting in a timely manner, including researching, determining appropriate course of action to resolve issues, working with vendors to mitigate issues, and communicating status of issues to management.

Investigate and resolve contract discrepancies, complaints, and disputes by negotiating settlement agreements or canceling or terminating contracts.

Serve as a contract liaison between SFS management and contractors.

Oversee SFS Division Security Coordinator (DSC) activities.

Plan, develop, and conduct presentations.

Oversee the preservation of all SFS contract and audit documentation, and Contract Compliance process and procedures documentation.

Provides supervision and guidance to section employees.

Manages day-today activities of staff, monitors work performance, conducts timely evaluations, develops competencies, and resolves employee issues according to agency policy.

Establishes goals and objectives; develops and approves schedules, priorities, and standards for achieving goals; and manages evaluation activities.

Oversees the allocation of resources to achieve timely outcomes and measurable goals; and monitors and evaluates the effectiveness and efficiency of staffing levels.

Prepares management and productivity reports; reviews and approves documents and reports developed by employees to ensure professional quality and appearance, appropriate content, consistency, and responsiveness.

Serves as a model, mentor, and motivator to employees.

Demonstrates professional conduct and adherence to agency policies.

Ensures the professional development of section personnel through activities such as classroom training, on-the-job training, job rotations, cross-training, special assignments, and projects.

Oversees special research studies, special projects, internal audits, and the implementation of special initiatives and process improvements.

Monitors compliance with policies and procedures; and provides input or approves new policies and procedures.

Perform ongoing planning functions to meet performance targets and improve operations while following division and agency policy and procedure; plans and develops the budget and business plan for the section.

Establishes and maintains performance measures and communicate expectations to section staff.

Monitors progress in meeting goals and key performance measures, develop and implement corrective action plans as required.

Evaluates section operations to identify short, mid-, and long-term goals and objectives.

Oversees personnel management activities of the section including hiring staff, employee recognition and development, and disciplinary actions.

Develops and evaluates budget requests; coordinates SFS budget planning activities, prepares recommended allocations and justifications, conducts forecast reviews, and proposes cost saving alternatives; and monitors budget expenditures.

Maximize Your Earnings!

At the Comptroller's office, we know potential employees are looking for more than just a paycheck. The agency offers a strong benefits package for you and your family. Insurance, retirement plans, and a flexible work schedule are just the start. See our benefits offering

If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!

Important Note to the Candidate :

Salary is contingent upon qualifications. If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.

MILITARY PREFERENCE

To receive MILITARY PREFERENCE, you are required to provide proof by attaching the necessary documentation to this job application.

https : / / hr.sao.texas.gov / CompensationSystem / JobDescriptions

Click on the occupational category for the position.

Additional MOS can be found at the State Auditor's Office,

Military Crosswalk Guide.

The Texas Veterans Commission provides helpful employment information. Go to : http : / / www.texasskillstowork.com, http : / / www.onetonline.org, https : / / hr.sao.texas.gov / CompensationSystem / JobDescriptions / or www.careeronestop.org for assistance translating your military experience and training courses into civilian job terms, qualifications / requirements and skill sets.

Applications submitted through Work in Texas :

Work In Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile.

The Comptroller's Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity.

An applicant must be eligible to work in the United States to be hired at the Comptroller's office and must remain eligible, without sponsorship or any assurance of financial or other assistance from this agency, during the term of their employment.

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