What are the responsibilities and job description for the Hotel Front Desk Agent Experienced position at Capri Laguna on the Beach?
Capri Laguna on the Beach, is seeking an experienced front desk agent with Knowledge of hotel booking system OPERA to join our team.
Perks
Competitive Hourly Rate; 401k Program with Matching Contributions; Incentives Opportunities; Paid Vacation and Sick Days; Health, Dental, and Vision Insurance
Requirements
- Previous 2-3 years experience as a front desk agent in a Hotel
- Knowledge of hotel booking system OPERA
- College Degree or Hospitality Student
- Strong communication ,sales, customer service skills
- Ability to multitask and work in a fast-paced environment
Job Responsibilities
As a front desk agent, you will be responsible for greeting guests, checking them in and out, answering phone calls, and providing information about the hotel and local area. You will also handle guest requests, resolve any issues that may arise, and ensure that all guest needs are met promptly and efficiently.