What are the responsibilities and job description for the Hotel Front Desk Agent position at Capri Laguna on the Beach?
Company Description
Capri Laguna on the Beach is a boutique hotel located in Laguna Beach, offering a tranquil and relaxing environment for guests. Each room is just footsteps from the sand, providing a cozy and casual escape from city life. The hotel provides a continental breakfast, beach services, and a Friday evening wine & cheese reception on the top deck during sunset.
This is a full-time on-site role for a Hotel Front Desk Agent at Capri Laguna on the Beach in Laguna Beach, CA. The Front Desk Agent will be responsible for phone etiquette, receptionist duties, customer service, managing reservations, and effective communication with guests.
- Phone Etiquette and Receptionist Duties skills
- Customer Service and Communication skills
- Experience in handling reservations
- Ability to multitask and prioritize tasks effectively
- Excellent interpersonal skills and a friendly demeanor
- Previous experience in a hospitality or customer-facing role is a plus
- High school diploma or equivalent