What are the responsibilities and job description for the Accounts Receivable Specialist (Remote) position at Capsa Healthcare?
We are seeking a full-time Accounts Receivable Specialist who will support the day-to-day activities within the Credit & Collections team. This can be a remote position in any state where Capsa currently employs, but preference will be given to Central Ohio candidates.
Become part of a team that supports the backbone of healthcare. We are a global company with a family-first mentality, and we are looking for someone who shares our commitment to enhancing the healthcare experience through innovative design. If you are ready to make a difference and help shape the future of healthcare, apply now!
As Capsa’s Accounts Receivable Specialist, your contributions to the team will include:
- Process and post customer lockbox cash receipts, wire transfers and credit card payments.
- Prepare special A/R customer reports as needed.
- Investigate cash application issues to solve internal and external problems.
- Communicate and log customer pre-payments received for new orders.
- Complete set-up of new accounts and update customer billing and invoicing data as needed.
- Register and manage online billing portals to facilitate payment from customers.
- Receive inbound calls and initiate outbound calls to/from internal and external customers.
- Assist with credit holds, hold releases, and daily credit hold reports.
- Assist with month-end close duties and work later hours on closing day.
- Collect on delinquent accounts in accordance with company policy and email account summaries as needed to customers.
- Review aged trial balance to identify priority level of collection and appropriate notice.
- Report high risk or non-responsive accounts to management for review.
- Research customer invoice discrepancies and collaborate with team members as needed to resolve.
- Identify areas/opportunities for continuous improvement.
What we ask of you:
- Minimum of 2 years of experience in related AR and/or Collections field.
- Strong attention to detail
- Excellent communication skills (verbal and written); ability to interact positively with customers and co-workers at all levels of the organization
- Ability to work with sensitive information and maintain confidentiality
What We Offer:
You will also enjoy a solid compensation and benefits package, including, but not limited to, the following:
- Commensurate salary
- Paid time off
- Paid holidays
- Medical, dental and vision insurance
- Paid parental leave
- 401(k) with company match
- Company-paid Life, AD&D and Long-term disability insurance
- Voluntary programs for: Short-term disability, Supplemental Life, Accidental Injury and Hospital Indemnity insurance, Critical Illness insurance and Identify theft coverage
EEO/Vet/Disabled