What are the responsibilities and job description for the Logistics Operations Manager position at Capstone Logistics, LLC?
About Capstone Logistics, LLC
Capstone Logistics, LLC is a leading North American supply chain solutions partner with an extensive network of operating locations. Our company specializes in freight management, warehouse support, and distribution center optimization. We pride ourselves on delivering integrated logistics solutions that enable our partners to reduce warehousing and transportation costs.
The Opportunity
- Lead the daily operations of the warehouse crew with a focus on safety and efficiency.
- Manage site finances by writing and balancing daily bank deposits.
- Create and transmit daily work logs to corporate, auditing labor and billing reports.
- Evaluate customer needs and ensure prompt satisfaction.
- Address customer service and associate issues promptly.
- Enforce policies and work rules among associates, prioritizing safety protocols.
- Conduct weekly safety meetings and encourage associate participation.
- Collaborate in managing site and departmental budgets.
- Schedule associate shifts according to customer requirements.
- Interview, hire, and train new associates.
- Supervise timely data entry for services performed.
- Complete daily closeout procedures, including cash balancing, data upload, and payroll administration.
Required Skills and Qualifications
- Able to adapt to varied shift start times and days worked, including weekends and holidays.
- Minimum 3 years of management experience in an industrial setting.
- Ability to train, coach, and mentor warehouse associates.
- Strong organizational and prioritization skills.
- Multitasking ability with proficiency in performing multiple tasks simultaneously.
- Decision-making, problem-solving, and leadership capabilities in a dynamic warehouse environment.
- Budget management skills and ability to read P&L statements.
- Intermediate computer skills, including Excel, Word, Outlook, and PowerPoint.
Benefits
- Competitive salary structure.
- Quarterly incentives based on operational performance.
- Benefits package available after 60 days of employment.
- Opportunities for career growth within the company.
- Paid training and safety incentives.
- High-performance culture emphasizing teamwork and community involvement.
