Warehouse Supervisor

Job Title: Supervisor

At Capstone, we're driven by a high-performance culture that values strong relationships, challenging the status quo, and delivering results. Our teams work hard to achieve their goals while paying it forward in our communities through transparency and open communication.

The Opportunity:
We're seeking a highly motivated and experienced Supervisor to join our team. This is an ideal opportunity for individuals who want to take on more responsibility and learn how to run their own site. As a Supervisor, you'll have the chance to represent Capstone with our partners, manage day-to-day activities, and ensure safety and productivity are always top priorities.

Daily Responsibilities:

• Negotiation of rates with common carrier representatives
• Running site with safety and efficiency as priorities
• Writing and balancing daily bank deposits
• Creation of daily work logs and transmission of same to corporate
• Audit of daily labor and billing reports
• Ensure customer needs are met on a daily basis.
• Document and resolve any customer service or associate issues daily.
• Ensure all associates follow Capstone policies and work rules including Capstone safety work rules.
• Hold weekly safety meetings and ensure associate participation.
• Assist in managing Site and Departmental budget.
• Scheduling associate shifts based on customer requirements.
• Interview, hire, and train new associates.
• Supervise timely and accurate data entry for all services performed.
• Complete daily closeout, including cash balancing, data upload, and payroll record administration according to Capstone policies and standard operating procedures.

Qualifications:

• 2 years of supervisory / leadership experience in an industrial setting.
• Proven experience in providing high levels of customer service to internal and external customers.
• Ability to train, coach, and mentor warehouse associates.
• Excellent interpersonal and communication skills (written and verbal) Strong organization and prioritizing skills.
• Ability to simultaneously perform multiple tasks.
• Ability to solve problems and make effective decisions in a fast-paced environment.
• Ability to manage budgets; read and interpret P&L statements; and prepare related management reports.
• Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint

Physical Requirements:

• Ability to stand for a long period of time.
• Ability to safely operate material handling equipment as needed.
• Ability to work in a warehouse environment on concrete flooring and in varying temperatures.
• Ability to lift up to 75 lbs.

Education and/or Experience:

• Warehousing, Logistics, Supply Chain or Third-Party experience preferred.
• BS/BA Degree or Associate Degree with Equivalent Experience is a plus but not required
• Excellent interpersonal communication, leadership, and customer service skills.
• The ability to make decisions, problem solve, prioritize assignments, and direct the workforce in an ever-changing, warehouse environment.
• Proven track record in supervision of warehouse employees including Hiring, Training, and Termination.
• Experience with managing budgets and ability to create & maintain various management reports.
• Intermediate computer experience, ideally with Microsoft products.
• Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking.