Desk Assistant (Student Position)

Job Title: Desk Assistant (Student Position)

Reports To: Assistant Director of Operations

Location: First Year Residence Halls at Marshall University in Huntington, WV

Compensation: $10.50 - $11.00 per hour for up to 25 hours per week.  

FLSA Status: Student Non-Exempt

Company Information:

Capstone On-Campus Management (COCM), with headquarters in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non-profits and/or highly affiliated with a university.

Summary:

The Desk Assistant is responsible for assisting operations and front desk staff in completing various administrative tasks while working at the front desk area.

Essential Duties and Responsibilities: 

• Maintaining confidentiality in all matters concerning student/staff discipline and any other matters.
• Remaining behind the front desk to monitor all building access.
• Answering the desk phones professionally.
• Distributing resident packages.
• Assisting residents with work order requests.
• Checking in/out loan keys to residents. 
• Adhering to employment schedule and dress code.
• Enforcing policies / procedures of the residence halls and the university (including campus, state and federal regulations).
• Other tasks as assigned.  

Qualifications: 

• High school diploma.
• Current a student at Marshall University with GPA of 2.4 or higher.
• Availability to work a minimum of 6 hours per week and at least 15 hours over the course of all school breaks during the academic year. (Preference will be given to those applicants who are able to work overnight weekend hours.)
• Knowledge using office equipment (desk computer, phone and copier)
• Demonstrate proficiency in verbal communication.
• Possess strong customer service skills.
• Must have troubleshooting and diagnostic skills.  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb stairs and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision. 

Overnight hours (12:00am-8:00am) are paid $11.00 per hour. 

This not an employment contract. Position not eligible for benefits.

If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.

To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications, and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.