Resident Assistant - St. Johns River State College

Job Title: Resident Assistant (Student Position)

Reports To: Assistant Director of Housing and Residence Life

Location: St. Johns River State College – Student Housing

Compensation: See compensation summary below.

FLSA Status: Student Non-Exempt

Summary

The Resident Assistant position will provide administrative assistance with the Residence Life, Facilities, Operations, and provide on-call emergency services. This will require participating in and supporting community operations (i.e., move-in, move-out, facility tours and turn).

Essential Duties and Responsibilities:

Community Development: 

• Notify supervisor of roommate conflicts immediately and assist with roommate mediation sessions/contracts.
• Be available to residents, maintain a high level of visibility in the building and community, and maintain a positive building community through open communication and programming.
• Serve as a resource and referral person regarding campus resources.
• Encourage residents to take responsibility for incidents and events in the community.
• Respond to and report behavior that is concerning and/or inappropriate.
• Coordinate and execute social or educational programs once a month which follows the programming model.
• Encourage and involve residents to develop and implement programs.
• Complete and submit a Program Proposal and advertise for program by given deadline.
• Evaluate and complete Program Evaluation within 24 hours of program completion.

Safety and Security:

• Interpret and enforce community and campus regulations and policies.
• Learn and implement building-wide emergency response procedures.
• Complete and submit Incident Reports.
• Observe residents who identify emotional, relationship, psychological, academic, or social problems.
• Respond to situations needing attention and intervention and report as needed.

Facility Management:

• Assist with room condition assessments prior to move-in and after move-out each semester.
• Assist with the opening and closing of the building.
• Assist in summer responsibilities and inspections, as needed
• Conduct health, safety and maintenance inspections each semester and follow-up accordingly.
• Report maintenance concerns within the community.
• Complete other facility management responsibilities as assigned.

Administrative:

• Participate in training and administrative tasks which occur prior to classes beginning and after classes end
• Maintain confidentiality at all times.
• Perform administrative duties in a thorough and timely manner, including incident reports, occupancy checks each semester, damage billing, surveys, and reporting of maintenance issues.
• Participate in move-in/move-out, renewal events, any open house and other events as assigned.
• Attend all staff meetings, staff training, and events as assigned.

Front Desk / Office Responsibilities:

• Answer incoming office calls professionally.
• Distribute resident packages, as needed
• Assist residents with lock-outs and work order requests.
• Adhere to employment schedule and dress code.
• Enforce policies and procedures of the community including campus, state and federal laws/regulations.
• Other tasks as assigned.

Duty:

• Participate in an on-call duty rotation with RA staff after business hours and on weekends (which requires walking through the building, ascending/descending stairs and holding/responding to a duty cell phone overnight)
• Staff coverage/duty will be required during academic calendar break periods (holidays and extended time).

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma
• Current student at St. Johns River State College (Palatka, St. Augustine, and Orange Park campuses)
• Maintain full-time enrollment and “good standing” with St. Johns River State College and within student housing
• Maintain a minimum of 2.5 GPA
• Demonstrate proficiency in verbal communication
• Possess strong customer service skills
• Must have troubleshooting and diagnostic skills

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to walk, climb stairs and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.

Compensation

Resident Assistants receive a studio apartment (valued at $1,100 per month) during duration of their employment.

If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.

To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.