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Desktop Engineer

Capstone, Talent Launch
Norwalk, CT Full Time
POSTED ON 2/22/2025
AVAILABLE BEFORE 5/21/2025

Compensation :

Fairfield County MSP is searching for a customer focused Desktop Engineer to join their growing team.

Key responsibilities :

  • Monitor and respond to help desk tickets
  • Troubleshoot Windows and Macintosh Computer Issues
  • Troubleshoot network connectivity problems
  • Troubleshoot Data Backup / Business Continuity Services from Datto
  • Provide support for Microsoft Windows and Office Suite
  • Add / Remove / Change Microsoft 365 and Office 365 Email Accounts
  • Escalate complex issues to other team members

Required Technical Skills :

  • Experience installing and troubleshooting Windows and Macintosh Operating Systems
  • Experience installing and troubleshooting Microsoft Office Suite
  • Experience with diagnosing hardware issues
  • Basic Network troubleshooting
  • Experience administering Microsoft 365 and Office 365

    • Growth Opportunities :

  • Excellent opportunity to grow your technical and management skills
  • Annual performance review
  • Certification Bonus Pay

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