What are the responsibilities and job description for the Processing Associate (FT) - NY Remote position at Capsule?
About Capsule
Capsule is a new kind of pharmacy. One that is smarter, friendlier, faster, and hand-delivers your medication, same-day, for free. We have a national presence and have raised over $500MM from the best healthcare and technology investors in the world. People succeed in our culture when they are intensely focused on our customers, are energized by accomplishing ambitious goals, and push themselves and their teammates to be their best. If this excites you, we'd love to have you join us.
About the Role
As a Processing Associate, you will be responsible for the accurate reading, interpretation of, and data entry of all prescriptions into the computer system while being responsible for secondary billing and troubleshooting third-party rejections. Your responsibilities will include :
- Accurately translate and enter prescription information into the pharmacy database according to state regulations.
- Provide precise and timely information to customers regarding medications, insurance coverage, and pharmacy services.
- Verify insurance information and process insurance claims.
- Communicate with pharmacists and other team members to clarify prescription details and resolve any related issues.
- Ensure compliance with all applicable laws, regulations, and pharmacy policies while maintaining the confidentiality of patient information.
Requirements
Our team prides itself on providing a world-class customer experience by ensuring the operational needs of the business are met. This means being an efficient executor while exemplifying our values : everybody needs some looking after sometimes and winning together.
What We Offer
Capsule is committed to hiring the best team possible to build a pharmacy that works for everyone. We have a diverse set of problems to solve and believe that we need a diverse set of perspectives to deliver the best possible solutions to those problems. We look for talent from a wide range of backgrounds - including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.
