Anti-Trafficking Case Manager (Full Time)

Job Title: Anti-Trafficking Case Manager (Full Time, Non-Exempt)

Job Summary: The Anti-Trafficking Case Manager is responsible for coordinating and/or providing services directed at empowering youth and adults at-risk of human trafficking to cope with and resolve the problems that have led to their crisis. The primary goal for the Case Manager will be to help clients safely exit unsafe living situations and enter a supportive and positive living situation, which can include emergency shelter, transitional living situation, foster care, living with other family members, etc.

The position is responsible for providing case management and support to cope with physical, medical, social, financial, and psychosocial needs. This includes screening and interviewing potential clients, developing action plans and goals with client, connecting client with additional resources including training, education, healthcare, and financial, assisting client with problem solving, providing support and encouragement and monitoring client success. Whenever possible, the Case Manager shall work toward reuniting youth with their families and shall encourage youth and their families to resolve differences. If the youth's home is not an option, the goal is to assist the youth in his or her transition into an alternative placement.

In general, this responsibility includes but is not limited to: preparing individual service plans, assisting client in achieving goals and objectives, scheduling appointments for services, making and coordinating referrals, providing transportation to and from appointments, help client to assess their strengths and weaknesses, advocating for client to ensure services and resources are accessible and provided, and evaluating the delivery of services within the scope outlined by CAPTAIN CHS policies and procedures.

Duties and Responsibilities:

• Complete and document 40 hours of training annually.
• Attend weekly program staff meetings with the Street Outreach Program Manager and Street Outreach Workers. Facilitate and coordinate weekly case review meetings.
• Interview client at the point of referral, i.e., at school, probation, court, counselor's office, telephone, on the street, and determine appropriateness of the client for case management. Complete intake process, develop individual service plans, and assist in setting long and short-term goals.

· Coordinate and integrate community support services with client. Encourage clients to take ownership in meeting their needs. Regularly assess the client’s progress against the agreed upon service plan and adjust as needed with client’s input.

· Identify community support services with client, considering their sexual orientation, cultural, ethnic, religious and family backgrounds. Coordinate and maintain outreach services with other human service agencies. Collaborate and network with community resources regularly.

· Coordinate and maintain contact with youth in shelter to aid with case management coordination. Maintain regular contact with shelter case managers and housing managers about youth’s behavior and actions while in shelter.

· Maintain and complete accurate records of all clients. Maintain accurate and up to date entries on all databases, including monthly Director's Reports and RHYMIS. Maintain accurate records of all services provided to client and maintain a case file for each. Maintain accurate records for internal reports.

• Manage the discharge plan including development of an individualized care plan with the client.
• Advocate for the client to ensure his or her needs are being met through access to entitlement programs, vocational/educational opportunities and housing needs.
• Link the client with community resources and activities during weekends, school breaks and summer.
• Working closely with the Saratoga County Safe Harbour Coordinator to connect referrals to appropriate community services.
• Provide advocacy for Safe Harbour clients in courts, at appointments, and assist in accessing services.
• Develop safety plans, as well as exit strategies for current human trafficking victims.

Skills Required:

· Bilingual in English/Spanish is a plus

· Must possess excellent organizational and interpersonal skills and demonstrate flexibility and initiative.

· Ability to work collaboratively with a multi-disciplinary team.

Qualifications:

· Bachelor's degree from an accredited college or university with two years’ experience in the field of human services. Case Management experience is preferred.

· Must possess a valid NYS Driver's License acceptable driving record for agency insurance and provide evidence of appropriate vehicle insurance coverage.

· Successful SCR, SEL and fingerprint background check.

Telecommuting and Remote Work: Generally, work from home is not a viable option as this position requires significant in person case management responsibilities, interactions with staff, community partners, volunteers, and the public. Working from home will be considered in unusual circumstances and only when the Street Outreach Program Manager is available to assume in-person responsibilities.

Employer Disclaimer:

· Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their direct supervisor.

· This job description does not create an employment contract, implied or other than an “at will” employment relationship.

CAPTAIN CHS is proud to be an Equal Opportunity Employer (EOE).

Job Type: Full-time

Pay: From $23.08 per hour

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

License/Certification:

• NYS Drivers license with three years clear history (Required)

Ability to Relocate:

• Saratoga Springs, NY 12866: Relocate before starting work (Required)

Work Location: In person

Salary : $23