What are the responsibilities and job description for the Front of House Team Member position at Captain Jacks Island Grill?
Job Summary
We are seeking a dedicated and enthusiastic Front of House Team Member to join our dynamic team as an AM/PM Host, AM/PM Food Runner or a combination of both! In this role, you will be the face of our establishment, providing exceptional customer service and ensuring a welcoming atmosphere for our guests. As a Host, you will be responsible for managing transactions, maintaining cleanliness, and supporting the overall operations of our front-of-house area in a fast-paced environment. As a Food Runner, you will be responsible for managing orders coming out of the kitchen, maintaining cleanliness and also support the overall operations of the restaurant.
Responsibilities
- Greet and welcome customers as they arrive, ensuring a positive first impression.
- Take customer orders accurately and efficiently using the POS system (hosts do take out orders and retail sales)
- Process payments through cash register and handle cash transactions with precision.
- Maintain cleanliness and sanitation standards in the dining area, including tables and service counters.
- Assist in food handling and preparation, adhering to food safety guidelines.
- Collaborate with team members to ensure smooth operations during peak hours.
- Provide support in managing retail inventory levels and assist with retail math calculations when necessary.
- Address customer inquiries and resolve any issues promptly to ensure satisfaction.
Skills
- Proficient in using POS systems; experience with Toast POS is a plus.
- Excellent time management skills to handle multiple tasks efficiently in a fast-paced environment.
- Knowledge of sanitation practices and food handling procedures in the food industry.
- Familiarity with cash register operations and basic retail math concepts.
- Previous experience in a quick service fast food restaurant is preferred but not required.
- Strong communication skills and a friendly demeanor to engage with customers effectively.
Join our team as a Front of House Team Member where you can grow your skills while providing outstanding service in an exciting environment!
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid training
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Lahaina, HI 96761 (Required)
Work Location: In person
Salary : $17