What are the responsibilities and job description for the Medical Receptionist position at Carbon Medical Service Association?
Carbon Medical Service is a non-profit, designated Federally Qualified Health Center (FQHC) providing quality medical, pharmaceutical and behavioral health services to the Carbon and Emery County communities.
Carbon Medical Service is committed to providing affordable quality healthcare for all.
Starting wage 14.00(or higher based on experience)
Job Description
We are looking for a Medical Office Receptionist to join our team. This is a rotating position between our 3 offices. You will be working from 9:00 am to 5:30 pm, Monday through Friday.
Position Summary:
The Medical Receptionist serves as the front line for the medical team; greeting patients, collecting payments, verifying personal and billing information, and performing all clerical duties necessary to prepare patient visits.
Essential Duties:
1. Welcomes patients and visitors by greeting them in person or on the telephone; by answering questions or referring inquiries.
2. Maintains confidentiality of personal and financial information.
3. Protects patient confidentiality by making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving unattended.
4. Optimizes patient satisfaction, provider time, and room utilization by scheduling appointments in person or by telephone.
5. Keeps patient appointments on schedule by notifying provider of patients’ arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
6. Answers patients’ questions
7. Maintains the reception and patient waiting areas.
8. Maintains patient accounts by obtaining, recording, and updating personal and financial information.
9. Gathers third party payment information and records charges
10. Establishes that each patient is offered and advised of the Sliding Fee Scale.
11. Collects and receives patient fees, including payment on accounts, co-payments, and sliding fee payments.
12. Collects and maintains patient registration and utilization data for reports.
13. Work in collaboration with other health professionals and members of the health care team in order to ensure patients receive timely care.
14. Performs other necessary duties as required to support the clinic and ensure patient flow.
Qualifications
High School diploma or GED required
Strong computer skills
Bilingual (English/Spanish) preferred
Good oral and written communication skills
Highly organized, attentive to detail, quality and accuracy
High energy and a positive attitude
Strong commitment to customer service and professionalism
Ability to interrelate with a wide variety of people and cultures
Ability to work under pressure
Ability to maintain high level of confidentiality
An ability to fulfill their job requirements with minimal supervision
Ability to communicate effectively in person and on the telephone with the public, patients, and staff
Benefits
- Health Insurance
- Dental/Vision
- 403b Contribution
- Life Insurance
- LTD Coverage
- PTO/Family Time'
'Work Location:
- One locationWork RemotelyNo'
'Work Location:
One locationWork RemotelyNo
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $16