What are the responsibilities and job description for the Customer Service Representative position at Cardinal Carryor & Cardinal Integrated Systems?
Company Description
Cardinal Integrated Systems is your source for warehouse planning and material handling solutions. Our sister company, Cardinal Carryor, provides material handling equipment such as forklifts, batteries, chargers, industrial floor sweepers and scrubbers, and more. Both companies offer comprehensive services and training to meet our customers' needs.
Role Description
This is a full-time, on-site role for a Customer Service Representative at Cardinal Carryor & Cardinal Integrated Systems in Louisville, KY. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction. The role involves providing excellent customer service, addressing customer concerns, and enhancing the overall customer experience.
Qualifications
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Experience skills
- Ability to prioritize customer needs and deliver exceptional service
- Strong communication and interpersonal skills
- Problem-solving and conflict resolution abilities
- Experience in a similar role or industry is a plus
- High school diploma or equivalent required; additional education or training is a bonus