Housing Stabilization Services (HSS) Case Manager

Housing Stabilization Services is a Medical Assistance benefit to help people with disabilities, seniors and individuals that are at risk of homelessness, find and keep housing.

PRIMARY OBLIGATIONS:

• Assessing Person-Served eligibility and determine their housing and service needs.
• Assisting Person-Served with effective and efficient discoveries for available and suitable housing (housing searches and inquiries).
• Develop a customized, Person-Centered housing plans with participants.
• Provide support aiding in applying for benefits to increase financial independence, various skills abilities, access to essential community resources, and connecting with various providers.
• Respond to Person-Served plan and requests as they arise and work to problem solve and deescalate situations.
• Provide community-based Case Management that includes frequent face-to-face and phone contacts with each Person-Severed, with a caseload of approximately 5-10 and/or supporting one's abilities.
• Communicate with care team members, community professionals, and other service providers to ensure that services for the Person-Served are properly coordinated and obtained.
• Collaborating with government agencies, community organizations, and property owners.
• Preparing and maintaining electronic health records, activity documentation, and reports to ensuring it is in accordance with the expectations for timely and thorough billing and in compliance with HIPPA and Data Privacy Practices.
• Understanding and adhering to programs rules and restrictions.
• Maintain billing and documentation in accordance with Department of Human Services.

PROGRAM EXPECTATIONS:

• Ensuring Person-Served understands their rights and responsibilities as tenants and participants of other programs.
• Transport of Person-Served in your personal, insured, vehicle for housing and sustaining housing purposes only.
• Providing Person-Served with information and refer them to additional support programs or services.
• Provide flexible services within a schedule that meets the needs of Person-Served.
• Continuously exercises good judgment in handling Person-Served issues.
• Represent the organization with a positive and professional image, at all times.
• Provides and promotes unconditional positive regard to all Person-Served, regardless of race, creed, gender, religion, sexual orientation, disability, and economic status.
• Participate in staff meetings and meet regularly with program coordinator, manager and/or executive team.
• Maintain current knowledge of housing and community requirements as they develop.
• Performs other duties as part of a whole - being a part of a team environment.

EDUCATION AND SKILL QUALIFICATION:

• AA degree in Human Services field (or one year experience in related field) Bachelors Degree (Preferred) Experience: Case management: 1 year (Preferred)
• Minnesota current and valid driver's license (Required)
• Willingness to travel: 25% (Required)
• Reliable Transportation with valid auto insurance (Required)
• The ability to work with integrity, independently.
• Knowledge of housing resources, social service agencies and community services.
• Experience with working in a diverse, continuum of services in a fast-paced, growing agency.
• Good verbal and written communication, diverse interpersonal, and active listening skills.
• Strong analytical, mediating, and negotiation skills.
• Excellent organizational and case management skills.
• Comply and retain a thorough working practice of agency policies, protocols, and procedures.
• Leadership skills and the capability of working alone with very little supervision.
• Support individuals in their community with a vision for having a holistic approach.
• Ability to understand and operate Microsoft Office programs and software.
• Ability to learn new software programs.

Employment is contingent on background check.

Work Hours: Flex schedule between 7AM - 6PM, Mon - Fri
This can be a hybrid position upon manager's approval, following 2 weeks training in our Red Wing office.

Pay: $19.00-20.00

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Work Location: Remote

Salary : $19 - $20