What are the responsibilities and job description for the Call Center- Support Services Coordinator position at Cardinal Services Inc of Indiana?
Job Description
Job Description
Job Posting : On-Site Call Center Coordinator
Location : Warsaw, IN, USA
Hourly Rate : Starting at $16.96 (based on experience)
Job Type : Part-Time
Position Overview : We are seeking a dedicated and proactive On-Site Call Center Coordinator to serve as a key liaison between clients, staff, families, and community members. This role will act as the primary point of contact for all questions related to medical risk plans, behavior support plans, crisis intervention, and staffing and scheduling needs. The ideal candidate will work on-site and be responsible for reviewing and scanning client records to ensure accuracy and continuity of care.
Key Responsibilities :
- Serve as the main point of contact for clients, staff, families, and community members for all inquiries.
- Partner with staff and clients to implement medical risk and behavior support plans.
- Provide proactive crisis intervention when needed.
- Manage staffing and scheduling changes effectively.
- Review, scan, and maintain client records for accuracy and compliance.
Requirements :
Shift Hours :
Schedule & Benefits :
Employee Assistance Program (EAP)
EEO / ADA Compliant
To learn more about Cardinal Services and to apply online, visit our website at www.cardinalservices.org.
Join us in making a meaningful impact! Apply today.
Salary : $17
