Demo

Customer Service Representative

Cardinal
Buckeye, AZ Full Time
POSTED ON 1/6/2025 CLOSED ON 1/13/2025

What are the responsibilities and job description for the Customer Service Representative position at Cardinal?

 

Job Summary |   The Customer Service Representative is primarily responsible for servicing customer’s needs and inquires effective and efficiently regarding orders.  You will work with our team to achieve daily production goals and provide superior quality and service to internal and external customers. Cardinal IG is a world-class glass fabricator that leads the nation in providing the highest quality insulating glass products for the residential window and door industry.

 

 Essential Functions |

  • Follow all Safety Practices and Guidelines
  • Follow Cardinal Values and Culture of Integrity and Respect
  • Ability to work in a team environment
  • Servicing customer needs and inquiries effectively and efficiently.
  • Direct contact with customers/vendors; ability to provide a friendly and professional experience.
  • Using the E1 software system to process and manage manual/electronic orders to produce and process accurate schedules.
  • Ensuring all orders are accurate, including pricing, before advancing to schedule.
  • Creating and plotting CAD files.
  • Organizing and distributing schedules to appropriate departments.
  • Support departments to help meet department and plant productivity goals.
  • Communicating effectively with office personnel and production managers/leads to ensure efficient production flow.
  • Willingness to seek out additional roles and responsibilities within your department
  • Flexibility - may be required to work overtime to meet customer deadlines

 

 Workplace Environment   

  • Prolonged periods sitting at a desk and working on a computer.
  • Occasional prolonged periods of walking and bending within the facility.

 Note: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.  

Qualifications |  

  • A minimum of 2 year’s office experience; Prior office work experience in a manufacturing environment desired
  • High School Equivalent or Related Work Experience
  • Self-Motivated / Career-Minded / Punctual / Dependable
  • Ability to multi-task in a fast-paced manufacturing environment.
  • Focus on customer relations and maintaining a high level of service.
  • Excellent communication and interpersonal skills to establish and maintain effective working relationships.
  • Strong organizational and problem-solving skills, including attention to detail
  • Experience with a computerized order entry system preferred, proficiency in ten-key.
  • Proven experience with Microsoft products

 Physical Demands |   ☒Vision  ☒Hearing  ☒Stand/Walk for extended time  ☒ Bend to floor/reach to 72 inches ☒Lift/carry up to 25lb  ☒Push/Pull up to 25lb                                             ☒Grip up to ☒Hand coordination (fine/gross motor)

 Pay: $19.50 Potential Monthly Profit Sharing 

Work Location: On Site  1st Shift Monday -Friday 7:30PM to 4:00PM

#BEIGAZ

Salary : $20

Claims Customer Service Representative
SOUTHWEST SERVICE ADMINISTRATORS INC -
Phoenix, AZ
Remote Call Center Customer Service Rep $18.50hr
UBLIC SERVICES CUSTOMER RESOURCE CENTER WEST, LLC -
Phoenix, AZ
Insurance Customer Service Representative
Mickey Marrone - State Farm Agency -
Goodyear, AZ

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Customer Service Representative?

Sign up to receive alerts about other jobs on the Customer Service Representative career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$59,001 - $77,833
Income Estimation: 
$73,754 - $99,306
Income Estimation: 
$35,979 - $45,091
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$51,050 - $68,081
Income Estimation: 
$59,001 - $77,833
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Cardinal

Cardinal
Hired Organization Address Buckeye, AZ Full Time
Job Summary | The Production Technician is responsible for the fabrication of high-quality Insulating Glass for Resident...
Cardinal
Hired Organization Address Hudson, WI Full Time
About Us Cardinal Glass Industries was established in 1962 as a fabricator of sealed insulating glass units in St. Louis...
Cardinal
Hired Organization Address Portage, WI Full Time
Cardinal FG, a float glass manufacturer for residential windows in Portage, is looking for Custodial/Facilities Technici...
Cardinal
Hired Organization Address Spring, WI Full Time
ESSENTIAL DUTIES AND RESPONSIBILITES Include but are not limited to the following: Responsible for the operations at the...

Not the job you're looking for? Here are some other Customer Service Representative jobs in the Buckeye, AZ area that may be a better fit.

Pension Customer Service Representative

Southwest Service Administrators Inc, Phoenix, AZ

Customer Service Representative

Acro Service Corp, Phoenix, AZ

AI Assistant is available now!

Feel free to start your new journey!