What are the responsibilities and job description for the Medical Front Desk Specialist position at Cardiovascular Associates of Charlottesville?
Job Overview
We are seeking a dedicated and organized Front Desk Agent to join our team at a busy medical practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is vital in ensuring a smooth operation of the front office, contributing to a positive patient experience.
Duties
- Greet and check-in patients upon arrival, ensuring a welcoming atmosphere.
- Answer phone calls and respond to inquiries regarding services and appointments.
- Process patient payments and handle billing inquiries with professionalism.
- Collaborate with medical staff to ensure seamless communication regarding patient care and treatment plans.
- Stay updated on medical terminology and clinic procedures to provide accurate information to patients.
Requirements
- Previous experience in a medical office or as a medical receptionist is preferred.
- Strong knowledge of medical terminology and familiarity with Electronic Medical Record or similar software systems is advantageous.
- Ability to communicate effectively with patients, staff, and healthcare providers in a professional manner.
- Proficient in office procedures and administrative duties related to patient care.
- A commitment to providing outstanding customer service in a fast-paced environment.
Join our team as a Front Desk Agent where your contributions will make a difference in the lives of our patients while fostering an efficient clinic environment.
Monday through Friday, 8:00 am to 5:00 pm. No nights, weekends or holidays.
Job Type: Full-time
Pay: $15.67 - $16.32 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Cardiology
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $16 - $16