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Systems Administrator II

CardWorks Servicing
Pittsburgh, PA Full Time
POSTED ON 12/14/2024 CLOSED ON 2/1/2025

What are the responsibilities and job description for the Systems Administrator II position at CardWorks Servicing?

Position Summary:

The position is responsible for managing a large service and storage infrastructure. The responsibilities include provisioning, installation/configuration, monitoring, upgrading and maintenance of system hardware and software. Ensure highest levels of system and infrastructure availability. Provide tier 2 tier 3 escalation. In addition, this role will include functions involving data center management. Provide guidance and assistance to junior members of the team. This position requires sharing on-call responsibilities and some planned off-hour work.

Essential Functions:

  • Applies OS patches and upgrades on a regular basis
  • Upgrades administrative tools and utilities and configures and adds new services as necessary
  • Maintains and administer the company Active Directory infrastructure, including users, computers, security/distribution groups, organizational units, and group policy objects
  • Administers the company Single-Sign-On (SSO) solution and configures new applications and maintain existing applications to take full advantage of SSO
  • Provides project management for system upgrades and rollouts where applicable
  • Analyzes hardware and software system performance, review monitoring tools, and perform routine maintenance as necessary
  • Escalates to management any issues of significant or immediate concern
  • Installs new or rebuilds existing servers in accordance with standards and project/operational requirements, including the configuration of hardware, peripherals, services, settings, directories, storage, etc.
  • Adheres to defined change control procedures and be able to work in a fully audited financial services environment using accepted best practices
  • Research and recommend innovative approaches for system administration tasks that leverage finite resources
  • Ensures that system hardware, operating systems and software systems adhere to company policies
  • Develops and maintains installation, configuration and hardening procedures
  • Assists in the administration of the Exchange email environment
  • Assists in the administration of the VMware virtual server environment
  • Provides helpdesk support as required by operational needs
  • Performs other duties as assigned

Education and Experience:

  • Bachelor’s degree in Computer Science or Information Systems or equivalent combined education and experience required
  • Five (5) years’ experience working with Microsoft Windows desktop and server operating systems
  • Microsoft certification a plus
  • Cloud certification a plus
  • Experience and knowledge of industry compliance standards such as Payment Card Industry (PCI) preferred
  • Knowledge and experience with Linux is preferred
  • PowerShell scripting experience is preferred
  • Cloud knowledge AWS, Google, Azure preferred

#INDHP

Summary of Qualifications:

  • Thorough knowledge of Microsoft Server and Desktop Products
  • Knowledge of VMWare ESX server virtualization products
  • Success as a competent troubleshooter
  • Ability to prioritize multiple tasks and meet appropriate deadlines
  • Excellent organizational skills
  • Foster company success through a professional appearance, being courteous to internal customers and associates, having a positive attitude, and being a team player
  • Ability to communicate with others and to assimilate and understand information, in a manner consistent with essential job functions
  • Ability to multi-task is essential

Job Type: Full-time

Pay: From $75,200.00 per year

Experience:

  • VMWare: 3 years (Preferred)
  • Linux: 3 years (Preferred)
  • AWS: 3 years (Required)

Security clearance:

  • Confidential (Preferred)

Work Location: Hybrid remote in Pittsburgh, PA 15219

Salary : $1,000 - $75,200

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