What are the responsibilities and job description for the Patient Service Representative position at CARE ALL PC?
Benefits:
Voted “Best Places to Work in Maine,” AFC Urgent Care located just over the Casco Bay Bridge in South Portland is hiring a Patient Service Representative. With AFC Urgent Care, every shift you work you will experience the great gratitude our patients have for the team and our center. And you will also feel supported by a team who truly believes in teamwork and one that shares a common goal- to deliver the best possible patient experiences and care.
Key Responsibilities:
If you are:
Requirements:
AFC Urgent Care South Portland is part of the largest network of urgent cares in the nation with over 300 clinics caring for nearly 3 million patients a year. Each AFC clinic is locally owned and operated and provides the highest quality care for all non-life threatening illnesses and injuries. Open 7 days a week, no appointment necessary with a lab and x-ray on-site. AFC’s stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
- Life Insurance
- Short Term Disability
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Paid time off
Voted “Best Places to Work in Maine,” AFC Urgent Care located just over the Casco Bay Bridge in South Portland is hiring a Patient Service Representative. With AFC Urgent Care, every shift you work you will experience the great gratitude our patients have for the team and our center. And you will also feel supported by a team who truly believes in teamwork and one that shares a common goal- to deliver the best possible patient experiences and care.
Key Responsibilities:
- Greet our patients as they enter the center always making them feel welcomed
- Provide patients with the necessary forms to complete providing explanations and assistance as needed
- Register patients entering demographic and insurance information with upmost accuracy into our electronic medical record system
- Verify insurance eligibility, collect and record receipt of co-pays
- Answer telephone calls and relay messages as needed
- Perform various clerical duties such as photocopying forms, faxing and scanning
- Help to ensure that the patients are flowing through the center efficiently
If you are:
- Friendly, professional, hard-working and have a contagious positive attitude
- Genuine and kind, and like to make people feel welcomed and special
- Great with clear, professional and positive verbal and written communication skills
- Dependable, able to multitask and are a team player
- Reach out to us and apply!
Requirements:
- High school diploma or equivalent
- Proficient with the use of computers, experience with electronic medical record systems preferred
- 2-3 years of customer service experience, medical reception experience preferred
- Flexibility with scheduling and some weekend availability a must
AFC Urgent Care South Portland is part of the largest network of urgent cares in the nation with over 300 clinics caring for nearly 3 million patients a year. Each AFC clinic is locally owned and operated and provides the highest quality care for all non-life threatening illnesses and injuries. Open 7 days a week, no appointment necessary with a lab and x-ray on-site. AFC’s stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
