Outreach & Engagement Manager

Mission Statement :

Care Alliance Health Center (CAHC) provides high-quality, comprehensive medical and dental care, patient advocacy, and related services to those who need them most, regardless of their ability to pay. Our caregivers demonstrate empathy, compassion, and respect while delivering excellent care and advocating for the most vulnerable populations in Northeast Ohio.

Job Summary :

The Outreach & Engagement Manager leads community outreach and engagement initiatives to advance CAHC’s mission of expanding healthcare access for underserved populations. This role is responsible for developing partnerships, implementing outreach strategies, coordinating community engagement programs, and supervising a team of Community Engagement Coordinators (CECs). The manager will drive data-informed outreach efforts, address barriers to care, and oversee public-facing events to attract new patients and strengthen CAHC’s presence in the community.

This position requires strategic leadership, cultural competency, and the ability to foster collaboration between CAHC, community organizations, and local stakeholders. The ideal candidate is an experienced outreach professional who understands the social determinants of health, healthcare disparities, and best practices in community engagement.

Strategic Outreach & Partnerships :

• Develop and implement strategic outreach initiatives to increase healthcare access for underserved and diverse populations.
• Cultivate and maintain partnerships with community organizations, healthcare providers, faith-based groups, and local leaders to advance CAHC’s mission.
• Oversee grassroots and digital outreach efforts to promote CAHC services and increase patient engagement.
• Identify and address barriers to healthcare access by working with internal teams and external partners.

Community Engagement :

Program Management & Evaluation

Team Leadership & Staff Development

Requirements