Program Assistant

Location and Time Commitment:

Full-time Hourly position. Hours will generally be 9am-5pm Monday-Friday, and one Saturday a month at The John 3:16 Center of Roanoke Rapids, with occasional commitments at our location in Littleton.

Reporting Relationship:

The Program Assistant reports to the Roanoke Rapids Center Coordinator

Responsibilities and Duties:

Responsibilities and duties will evolve based on the Center operations and the needed preparations for current and upcoming programs. Responsibilities may include the following:

· Follow C.A.R.E/John 3:16 Center policies and procedures, including financial procedures and volunteer onboarding procedures

· Assist in creating a positive and productive atmosphere for volunteers

· Assist the center coordinator in operating the food pantry, clothing, and household furnishing programs.

· Work with and support volunteers in accomplishing tasks

· Assist in training new volunteers in CRC donation sorting and merchandising processes

· Assist with monthly bag sales

· Help set up for any scheduled events in the community meeting room.

· Receive donations and assist donors as needed with unloading donations

· Ensure financial donations and payments are documented and receipted appropriately & notify center Coordinator

· Communicate any incidents/challenges in a timely manner.

· Treat donors, visitors, and clients with respect.

· Assist with planning and operation of the Christmas Outreach program.

· Ensure that clients complete proper intake and that the documentation is maintained according to Center policies.

· Assist Center coordinator in creating reports and documents and assist in maintaining records and data.

· Maintain the facility in a clean and orderly state

· Answer the phone and front door in a polite and courteous manner.

· Help to accept, organize, store, and give out donated items in a manner consistent with policies and procedures.

· Support the planning, coordinating, and implementing of daily activities.

· Participate in cross-training at our site in Littleton in order to assist as needed to effectively operate as a team.

· Other duties as required

Communication Requirements:

· Respond during work hours to phone calls and emails from the Executive Director and Program Director

· Communicate in a polite and respectful way with all employees, volunteers, donors, and clients

· Inform the Program Director in a timely manner if there is a need to be absent.

Qualification Requirements:

Basic knowledge of office management. Ability to count money accurately and make change. Skilled in Microsoft Word, Excel, and other computer-based software. Demonstrated ability through prior job and educational experience to perform the requisite duties and responsibilities. Individuals must pass a background check and a drug test.

Education Required:

High School Graduate or GED required

Training during Performance Required:

Darkness to Light—Preventing Child Sexual Abuse training and CPR/First Aid training will be required during job performance. Both are offered through the John 3:16 Center. Other Professional Development will also be provided.

Physical Requirements: Abilityto lift/move heavy donated items, desks, and other office furnishings (up to 50 pounds). Position involves significant physical work, moving donations and lifting recyclable items into a semi-truck trailer.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Retail: 1 year (Preferred)
• Nonprofit: 1 year (Preferred)

Ability to Commute:

• Roanoke Rapids, NC 27870 (Required)

Work Location: In person

Salary : $15