What are the responsibilities and job description for the Client Intake Specialist position at Care Net Pregnancy Services of Northern Kentucky?
PRIMARY FUNCTION
- Provide the first point of contact for clients seeking services at Care Net
- Assist Center Director/Center Assistant in day to day tasks of the center operation
- Assist Center Director working in concert with the Director of Client
- Relate Client/Volunteer needs and concerns to the Center Director
PRINCIPAL DUTIES
- Field all phone calls and assess client need and schedule appointments as needed.
- Maintain and update all appointment activity.
- Communicate policy and procedures to volunteers to ensure compliance with center
- Prepare and maintain Client files and information packets
- Attend and assist at Volunteer training and in-service days
- Travel to and fulfill duties of Client Intake Specialist as needed at other locations
- All other duties as assigned
KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
- High School diploma or GED equivalent or at least 1 year work related/ Volunteer
- Strong and effective interpersonal and communication skills
- Intermediate PC skills in a Windows based environment
- Bilingual in Spanish or French not required yet preferred
SPECIAL REQUIREMENTS
- Be a committed Christian who demonstrates a personal relationship with God and
- Attend center advocate/volunteer training
- Candidate must be able to work under pressure and meet deadlines
- Candidate must be detail oriented and organized
- Candidate must be able to multi-task and work independently
