Director of Quality Control (Manufacturing Plant Operations)

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Director of Quality Control (Manufacturing Plant Operations)

Location: Belcamp Maryland

Salary: OPEN

My growing client is looking for someone with very strong leadership and management experience, directing QC lab, Quality Assurance in the plant, Food Safety, Sanitation, (plant, production sanitation, and janitorial), and Regulatory.

Will provide oversight and direct the development and implementation of programs, processes, and procedures within Quality Assurance, QC Laboratory, Food Safety, Sanitation, and Regulatory. Will work closely with Plant Management to maintain Company compliance and protect food safety.

Need a team player with ability to push back with Sr mgt and owners in all areas of QC.

Responsibilities:

• Build, develop, and oversee operations of Quality Control and Regulatory for efficiency and to ensure customers are provided with proper services, testing, samples, and regulatory information
• Ensure Food Safety, HACCP, GMP, and audit standards are met in all CSC locations
• Will provide support, and may participate in, Food Safety and GMP audits (BRC, regulatory FDA, customer, etc.)
• Support operations by ensuring all phases of production are verified, monitored, and documented
• Ensure appropriate oversight for the process of inspecting during process and prior to all outgoing orders to assure quality, accuracy, and sanitation of products, as well as the documentation and maintenance of required Quality logs and records.
• Direct supervision of, and responsible for, daily completion of duties within the QC lab to include daily lab records
• Supervise and review microbiological, analytical, and organoleptic testing of raw materials and finished products
• Lead Regulatory department on monitoring and implementing new government or customer technical, regulatory, processes, procedures, and/or documents throughout CSC
• Directly manage all aspects of employment life cycle for staffing to include but not be limited to: Interviewing, Selection, Training, Time management, Scheduling, Directing work, Promotions/Status changes, Disciplining, Terminations, Performance management, Monitoring and implementing legal compliance measures.
• Fill in for department's positions during absences, as needed.
• Utilize CSC systems, proprietary and standard
• Communicate regularly with Operations Director and Plant Manager
• Work closely with Plant Manager to coordinate solutions to quality issues and maintain food safety standards
• Provide regular reporting on KPI's to executives
• Work closely with customer service and batching to expedite orders and meet customer needs
• Attend regular management and department meetings
• Assist customers and sales team in R&D/Technical support capacity
• Review, investigate, and report on customer quality complaints and provide appropriate corrective action and follow up
• Maintain production and lab testing records related to quality and food safety
• Responsible for ensuring appropriate training is complete for all staff within department, directly and indirectly.
• Manage COAs for Customers and Suppliers
• Track lab deviations
• Track and hold out of spec incoming ingredients/spices, in-process materials, and finished product
• Track and trend environmental monitoring program data
• Review daily issues in a timely manner to resolve and have a disposition
• Manage outside lab communications
• Coordinate lab food safety validations and proficiency testing with Food Safety
• Create, organize, and implement continuous improvements for Quality Control Department
• Conduct monthly review with staff meetings to ensure QC policies & procedures are being followed, issues addressed, and identify needed improvements
• Order and maintain lab supplies
• The above declarations are intended only to describe the general nature of the job and are not all ‐ inclusive of the duties, responsibilities, skills, or abilities.
• Manage Quality Control budget
• Risk assess and approve existing and new suppliers and ingredients
• Review all new product formulations to ensure they meet customer requirements
  
  

Requirements:

• Bachelor's Degree in laboratory/science field, Master's degree preferred
• 7 years' manufacturing experience in the food industry required
• Experience in the seasoning or spice industry preferred
• 4 years' experience in supervising with multiple direct reports
• Must have working lab experience and knowledge testing practices
• Experience in general QA/QC operations
• Experience in customer relations and ability to communicate effectively with customers
• Must work and verbally communicate well with all levels of employees, executives, vendors, and customers
• Strong people skills- Must have demonstrated success in leading, developing and motivating teams
• Must be flexible in adapting to a changing work environment and work schedule
• Strong Organizational skills- Ability to maintain a clean, highly organized, and safe work environment
• Demonstrated Leadership skills; Ability to take ownership of the job and responsibilities
• Experience in training & development and performance management
• Demonstrated success in contributing to a positive work culture
• Excellent oral and written skills are required; must be able to read, speak, and write fluently in American English
• Tasting/smelling: distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors and/or odors, or recognizing particular flavors and/or odors, using tongue and/or nose.
• Near and far visual acuity required
• Able to hear, understand and distinguish speech and/or other sounds such as machinery alarms
• Ability to sit and work at a computer keyboard for extended periods of time.
• Ability to walk or stand for extended periods of time.
• Push, pull, lift, & carry product, equipment, and supplies weighing up to 25lbs
• Ascend or descend ladders and walk at heights on platforms at least six feet or higher, as needed.
• Ability to perform all department jobs, as needed
• Must be self-motivated with strong initiative and have dependability with a sense of urgency
• Must have solid decision making and problem-solving skills
• Computer proficiency required; Highly proficient in Microsoft Office
• PCQI Trained preferred; ability to get trained required
• Must be available to work all shifts and weekends, as needed
• Occasionally work in an environment that is noisy, dusty and may contain spices with high heat intensity
  
  

INDH