What are the responsibilities and job description for the Salesforce Senior Technical Lead position at Career Site Brand?
At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.
This position will be responsible for programming, fixing, executing and versioning existing code for multiple applications. Provide support of existing in-house and 3rd party applications and reporting in a fast-paced environment. Perform break-fix analysis on existing code and trouble shoot issues reported via end-users both internal and external. Participate in the development agile process. Create documentation for all code fixes, root cause analysis and support-based knowledge. This role will perform full project and software development lifecycles, assist with complex operational/support concerns, and lead/mentor junior team members. S/he will be versed in business process management, product delivery concepts, development best practices, and Agile/Scrum methodologies. S/he will conduct or facilitate training sessions for the team members and new members in the team. Strong need to be hands on solving critical issues of our systems helping the team increase their understanding of process and problems with the software systems. Additionally, will set and / or adjust team norms and SLAs.
ESSENTIAL DUTIES:
- Perform coding tasks, unit tests, and occasionally perform complex problem troubleshooting, root cause, and break/fix.
- Mentor and direct teams, managing work and balancing priorities between multiple customers.
- Develop and maintain comprehensive documentation for architecture, integrations, and configurations.
- Work closely with business stakeholders, product owners, and development teams to translate business needs into scalable Salesforce solutions.
- Lead the architecture and design of complex Salesforce solutions, ensuring scalability, maintainability, and performance.
- Collaborate and guide on-shore and off-shore Salesforce developers.
- Maintain coding standards, documentation, development best practices, and governance policies for Salesforce implementations.
- Organizing workflow and ensuring that employees understand their duties or delegated tasks
REQUIREMENTS:
- 8 years of Salesforce development experience, including 3 years in an architect role and bachelor’s degree in computer science, Computer Engineering or related field required. Equivalent professional experience will be accepted in lieu of degree.
- Knowledge and understanding of server, applications, network, and systems.
- Excellent communication skills are essential.
- Expertise in Apex, LWC, Visualforce, SOQL, SOSL, and JavaScript.
- Deep understanding of Salesforce architecture, governor limits, and best practices.
- Hands-on experience with Salesforce integrations (REST/SOAP APIs, Mulesoft, Middleware).
- Strong experience with CI/CD, DevOps, and automated deployments in Salesforce.
- Knowledge of Salesforce Data Model, Object Relationships, Security, and Sharing Rules.
- Experience with Sales Cloud, Service Cloud, Experience Cloud, and familiarity with Marketing Cloud.
- Experience with enterprise technologies including applications, storage platforms, database (SQL), basic networking and routing.
- Ability to work alone with minimal supervision, prioritizing and managing time effectively.
- Ability to adapt in fast paced work environment.
- Demonstrated critical thinking and problem-solving skills, with strong attention to detail.
- Business/Technical Project Analysis
- Agile/Scrum Framework
- Systems Development Lifecycle Processes (SDLC)
- Strategic Planning
