What are the responsibilities and job description for the Medical Front Desk position at Career Strategies?
- Patient check-in/check-out:
Greeting patients, verifying personal information, updating medical records, collecting co-pays and processing payments. - Appointment scheduling:
Managing appointment schedules, confirming appointments, and reminding patients of upcoming visits through phone calls or text messages. - Insurance verification:
Checking patient insurance eligibility and verifying benefits. - Phone management:
Answering incoming calls, directing calls to appropriate staff, taking messages, and scheduling appointments over the phone. - Patient registration:
Collecting necessary paperwork from new patients, ensuring accurate completion of forms, and updating patient demographics. - Medical record maintenance:
Filing patient records, retrieving medical information as needed, and ensuring confidentiality. - Billing and coding:
May assist with basic billing procedures, including submitting insurance claims and managing patient accounts. - Front desk operations:
Maintaining a clean and organized reception area, managing office supplies, and ensuring the smooth flow of patients