Job Description
Job Description
Description :
Gentell is one of the largest vertically integrated wound care companies in the world. Based in Yardley, PA and with offices, distribution centers and manufacturing plants around the world, our purpose is to make a positive difference in the quality of life for the injured, the chronically ill and those near the end of life.
Our success is a result of the talents, dedication and commitment of our people to drive our business forward. We provide career advancement opportunities through Gentell University, leadership development programs and executive mentoring. You would be joining a company committed to “make it better” every day, for our customers and for our employees.
We are looking for a combined Delivery Driver and Customer Service Representative. The ideal candidate will will be responsible for the delivery of products over established routes. The position has two parts to it. Firstly, the correct loading and unloading of the vehicle, insuring overall vehicle safety. Secondly, and equally important, providing customer service. Interaction with staff at customer locations including potential delivery to locations inside the customer location and checking stock levels. This role represents a “front line” representation of the quality of Gentell.
Requirements : Core Competencies
- Customer Focus
- Communication
- Energy & Stress
- Teamwork
- Problem Solving
- Accountability and Dependability
- Ethics and Integrity
Accountabilities
Operate and drive light trucks to deliver various Gentell productsPerform pre-trip inspection of vehicleEnsure correct loading and unloading of vehicleOperate vehicle in a safe manner, obeying all rules of the roadComply with all company policies and procedures regarding the delivery of goods and while representing the companyRecord information on pick-ups and deliveries, vehicle mileage, fuel costs and any problems encounteredCommunicate with corporate officeReport vehicle defects, accidents, traffic violations, or damage to the vehicles.Check all load-related documentation to ensure that it is complete and accurate.Communicate effectively with the public and customers, and co-workers both verbally and in written formDeliver to product and proper paperwork to our customers in a courteous and timely mannerProvide feedback to supervision regarding customer problems, mechanical problems, or delivery problemsComplete all necessary paperwork at the end of the shift. May include, but not limited to, daily logs, inspection logs, delivery receipts, vehicle inspection, hours of service, etc.Requirements
High School Diploma, G.E.D. or equivalentValid Driver's License3) years experience in delivery and customer serviceClean Driver's abstractClear Criminal Background CheckComputer LiterateStrong mechanical aptitude with ability to perform routine vehicle maintenanceDemonstrated organizational skills with strong oral and written communication abilitiesExceptional organizational abilities with task prioritization, multi-tasking, use of timelines and time management techniquesHigh level of personal integrityStrong work ethicProfessional / mature demeanor under stressful situationsAbility to work in a fast-paced environmentConfident, consistent decisive personalityMust be self directed and able to work with minimal supervision;Will be required to work both indoors and outdoorsManual dexterity required to use desktop computer and peripheralsOccasional weekends as requiredWeekend work may be requiredAbility to lift up to 50 pounds
