What are the responsibilities and job description for the Refunds Claims Associate Representative position at Careers Integrated Resources Inc?
Schedule Notes
M-F: 8.5hrs Daily
Start times will be between 7AM-9AM Local time
Training: 7:30AM-4PM EST
Duties
This position is 100% remote and candidates can be sourced from across the US as long as they're able to support the CST/EST schedule.
Candidates must have a quiet and private working environment.
Candidates must have a reliable, high-speed internet connection.
Required skills:
- 1-2 years of revenue cycle or basic accounting experience required
- PCM and/or MCRS experience a plus
- Intermediate PC Skills
- Excellent written and verbal communication Skills
- Excellent interpersonal skills
- Attention to detail
- Proficient in Microsoft suite applications
Delivers basic technical, administrative, or operative Claims tasks. Examines and processes paper claims and/or electronic claims. Completes data entry, maintains files, and provides support. Understands simple instructions and procedures. Performs Claims duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basis with clear instructions. Entry point into professional roles.
- Tracking large provider refund projects tracking checks received, monitoring and responding to provider inquiries, working with the refunds team to process checks and takebacks
- Supporting the refunds team with various tasks
- Tracking a high volume of refund requests. Tracking includes following request through letter generation to acquiring funds.
TOP 3 NON-NEGOTIABLE SKILLS
Self-starter
Adaptable
Critical thinker
Education
- High school diploma
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