Demo

Admission Coordinator, Full Time - University Crossing

Careers
Jacksonville, FL Full Time
POSTED ON 1/12/2025
AVAILABLE BEFORE 3/8/2025

For more than 50 years, the nonprofit Brooks Rehabilitation, headquartered in Jacksonville, Fla., has been a comprehensive system of care for physical rehabilitation. Ranked as the No. 1 rehabilitation hospital in Florida and one of the top 20 in the nation on U.S. News & World Report, Brooks operates two inpatient rehabilitation hospitals in Jacksonville, Fla., and a Center for Inpatient Rehabilitation in partnership with Halifax Health (Daytona Beach). Brooks also offers one of the region’s largest home healthcare agencies; more than 50 outpatient therapy clinics; the Brooks Rehabilitation Medical Group; two skilled nursing facilities; assisted living; memory care; and the Clinical Research Center, which specializes in advanced research to further the science of rehabilitation. In addition, Brooks provides many low- or no-cost community programs and services to improve the quality of life for people living with physical disabilities. 
 

Responsibilities:

  • Verifies insurance coverage for inpatient referrals.
  • Communicates insurance coverage information to Nurse Liaisons and any appropriate Brooks interdisciplinary team members.
  • Submits medical information, treatment plans, and therapy documentation to insurance companies to obtain pre-certifications and authorizations for all inpatient admissions.
  • Coordinates Brooks Physician signing for all Medicare and Managed Medicare admissions
  • Facilitates single case agreements with out-of-contract insurance companies.
  • Schedules all accepted referrals for admission and coordinates the appropriate program placement
  • Compiles data on daily basis for pending inpatient admissions.
  • Facilitates the collection, organization and distribution of transitional care documentation
  • Responsible for telephone inquiries for inpatient admission information and responds to internal and external correspondences.
  • Appropriately utilizes the electronic fax platform, referral platforms, and bed tracking software to support all inpatient admissions.
  • Notifies multiple departments of appropriate admission alerts through bed tracking software and email communication.
  • Coordinates the denial process for Peer-to-Peer and expedited appeals with insurance providers and the appropriate physician; referring physician, attending physician, Brooks attending physician and/or the Brooks Medical Director of Admissions.
  • Communicates bed availability with the Nurse Liaison team multiple times per day
  • Elevates all admission issues to the Manager of Admission Services
  • Responsible for other duties as assigned in support of all inpatient admissions
     

Qualifications:

  • High school diploma
  • 2 years of medical office experience.
  • Knowledge of Microsoft Office.
  • Experience with referral platforms such as Allscripts, NaviHealth & CareLink
  • 2 years of experience with the verification & authorization processes for Medicare, Medicaid and commercial insurance provider, preferred.

 

Shifts: Full Time Days


Location: 6210 Beach Blvd, Jacksonville, FL 32216

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