Project/Program Management Director (Hybrid)

Resp & Qualifications

PURPOSE:
Plans, organizes, and manages large project(s) usually with 50 or more direct and indirect assigned personnel for successful performance consistent with corporate initiatives/projects/programs. Acquires follow-on business associated with assigned projects and supports new business development by leading or assisting with proposals and/or building credible and complete business cases. Acts as a lead for junior and mid-level staff. Works closely with customer(s) and team to ensure open and regular communication, both written and oral. Develops, implements and manages project schedule and budget to meet corporate requirements. Leads and mentors direct report(s) to grow the leadership team on the project. Identifies new capabilities to present to customer(s) to grow business and leverages existing customer relationships to identify new customers that need current and new capabilities. Interfaces with leadership, external parties, and key stakeholders establish/clarify objectives, set expectations, and communicate high-priority risks and issues.

ESSENTIAL FUNCTIONS:

• Oversees the initiating and planning of program/project activities and analysis and performs professional or technical work related to program management. Manages the execution effort by controlling scope, budget, schedule, quality, risk, customer satisfaction in accordance with the contract requirements.
• Plans and organizes program/project activities and analysis and performs professional or technical work related to program management. Manages and provides program/project status updates to leadership and key stakeholders. Manages the planning, organizing, completing, and presenting assessments of program/project management concepts, analyses, studies, and procedures.
• Conducts and oversees quality assurance on major deliverables.
• Provides significant support for proposal/pricing development and/or business case development. Represents delivery and technical approaches and risks/concerns to leadership and key stakeholders.
• Manages customer interactions and expectations.
• Attends to staffing needs, such as interviewing, rewards & recognition, mentoring, and conflict resolution.
• Manages the evaluation of implications/risks on existing or proposed projects, programs, processes, and policies/laws and implements improvements.
• Acts as a mentor to junior Project Managers.

SUPERVISORY RESPONSIBILITY:
This position manages people.

QUALIFICATIONS:

Education Level: Bachelor's Degree OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Experience:

• 8 years experience as a project manager or team lead.
• 3 years management experience.

Knowledge, Skills and Abilities (KSAs)

• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Proficient in Microsoft Office applications.
• Proficient in project planning and life cycle development.
• Manages the tailoring of Company project processes to ensure adherence to customer policy and processes.
Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Salary Range: $142,400 - $264,330

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Department

Strategic Enablement & Operations

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

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