Dock Master

Dockmaster - Boat Club Manager

Job Location: Templin’s Marina

Carefree Boat Club of North Idaho is looking for an experienced, responsible manager to join our crew! If you love being outside, near the water and managing a small team, we want you to be our Dockmaster!

We have a fun upbeat staff and are looking for someone who:

• Is a friendly person with a positive, outgoing attitude
• Delivers motivational experiences and can speak in front of members and staff with ease
• Builds agile, service-focused teams to deliver on the evolving expectations of our members
• Provides dynamic and regular member-focused feedback and engages in two-way dialogue with the Operations Manager
• Is able to think on your feet & adapt to different, often urgent situations
• Is able to work weekends & evenings & early mornings in varying weather conditions
• Preferably has experience with boats & local waterways

Who we are & what we need!

Carefree Boat Club of North Idaho offers members unlimited access to luxury boats without the hassle of owning. We take care of all maintenance, cleaning, and fueling. We help our members make memories!

The Dockmaster trains and supervises dockhands, manages inventory, and strives to keep the boat fleet in its best condition. Although the Dockmaster has specific daily job duties, it is essential that the Dockmaster assist club members and their guests with the highest degree of courtesy and professionalism. The member's boating and overall club experience rests on the dockmaster's shoulders.

Your responsibilities include:

• Leverages tools, reports, and insights to make appropriate business adaptations that result in increased member satisfaction and staff productivity. Manage reservations & check-ins/check-outs in an online system.
• Continually monitor weather conditions, local water regulations to inform daily staff. Communicate with the operations team daily.
• Performing the same work duties as those supervised or performing more difficult/skilled tasks to assist in staff performance. Tasks include: cleaning and detailing boats, organizing equipment, performing damage audits, assisting members with boarding/disembarking boats, casting off/securing lines.
• Being present & on the dock supervising staff, maintaining inventory, organizing supplies, troubleshooting issues, and ensuring the member is getting the carefree experience.
• Being in constant communication with members as it pertains to their reservation, weather and boat changes, parking and guest information, general questions.
• Executing daily safety and vessel inspection programs, ensuring that maintenance is up to date. Scheduling required maintenance and coordinating repairs with our mechanics or other boat specialists.
• Staying up to date with our vessels, capabilities, systems, amenities and equipment. Ensure that your team can accurately communicate this information to members.
• Enjoying the outdoors! While you are required to be close to or on the dock most days, you will have the flexibility to make your own schedule and take time to enjoy the lake.

Bring your passion and expertise!

Are you a bold leader? Are you ready to lead and coach a small dedicated team? Bring your leadership skills to the Carefree Boat Club of North Idaho and help us strengthen the member experience. Ready for your next adventure? Take a look at the skills we look for in our Dockmaster Managers:

• Minimum of 2 years of successful managerial experience
• Demonstrated ability to set standards and hold team members accountable
• Commitment to delivering an outstanding customer experience
• 21 years old with a valid Driver's License
• Experience operating boats in tight waterways, in/out of slips, fueling boats, towing boats

Compensation

• Hourly position of $18-$24 depending on experience
• Tips
• Create your own schedule, and hire and train your own workforce based on our standards but your training style. We want you to manage your crew effectively!
• Unlimited on-the-water power boat training with a licensed captain. (Sailing lessons may be available.)
• Opportunity to build relationships with staff, other boaters, mechanics, and captains.
• Usage of the fleet on non-member days, with approval of Operations Manager.
• Personal car gas stipend when driving to and from our locations while working.

How to Apply: Please send your resume to Natalia Rodriguez at .

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please consider applying. Diversity of experience and skills, combined with passion, is a key to innovation and inspiration.

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• Choose your own hours
• Weekends as needed

Supplemental pay types:

• Tips

Ability to Relocate:

• Post Falls, ID: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $24