What are the responsibilities and job description for the Resource Coordinator Outside Sales position at Careline Health Group?
We Value Your Career at Careline
We believe that everyone connected to us should Expect Exceptional- our patients, families, employees, care providers, and community partners.
Careline Health Group employees are proud to be a part of the Careline family and have named us a certified Great Place to Work and a nationally ranked Best Workplace for Aging Services.
We believe that everyone connected to us should Expect Exceptional- our patients, families, employees, care providers, and community partners.
Careline Health Group employees are proud to be a part of the Careline family and have named us a certified Great Place to Work and a nationally ranked Best Workplace for Aging Services.
We promote a family culture and invest in every team member to provide a dynamic and supportive workplace. Our professionals understand the value of teamwork, are encouraged to collaborate, to innovate and to thrive in a patient-centered environment. Together we create solutions to provide the highest level of quality care and bring value to those we serve.
Become part of the Careline Family!
Join us in our mission.
To Serve Together, Provide Value, and Deliver Exceptional Care
Exceptional Benefits:
- $0 Medical Insurance Option (100% Employer-sponsored)
- Dental and Vision Insurance
- Short-Term Disability, Long-Term Disability and Life Insurance
- Paid Holidays and Paid Time Off (PTO)
- 401(k) Retirement Plan with Employer Contributions
- Mileage Reimbursement
- Company Vehicle Program
- Company events
- National and Local Employee Discounts
- Salary plus commission
Key Responsibilities
Careline Resource Coordinators obtain referrals for services as well as promote, educate and market all company services. Serving as a liaison between Careline and referral sources you will coordinate care for referred patients from home health, non-medical home care, hospitals, and other medical community partners. This position aligns closely with industry-standard roles, including titles such as Hospice Sales Specialist, Hospice Care Liaison, Hospice Business Development Coordinator, or Account Executive, Hospice Services. Candidates with experience in these positions will find their skills and expertise transferable to this role as they engage in building relationships, driving hospice referrals, and promoting Careline Health Group's services.
In this role you will be responsible for:
Careline Resource Coordinators obtain referrals for services as well as promote, educate and market all company services. Serving as a liaison between Careline and referral sources you will coordinate care for referred patients from home health, non-medical home care, hospitals, and other medical community partners. This position aligns closely with industry-standard roles, including titles such as Hospice Sales Specialist, Hospice Care Liaison, Hospice Business Development Coordinator, or Account Executive, Hospice Services. Candidates with experience in these positions will find their skills and expertise transferable to this role as they engage in building relationships, driving hospice referrals, and promoting Careline Health Group's services.
In this role you will be responsible for:
- Drive sales by building relationships with healthcare providers and community partners to increase hospice referrals.
- Utilize your strong network within the healthcare community to generate leads and close sales.
- Daily interaction with patients, medical professionals, other referral sources and the community to assure continuity of care and to coordinate appropriate communication and documentation.
- Providing education to senior living communities, health systems and referral sources.
- Growing service lines and receiving referrals from our health care community partners.
- Distributing and ensuring all referral sources have proper forms and materials for company service lines.
- Provide feedback, document activity to execute strategic plan to provide ongoing value-add to accounts.
Required Qualifications
- 1 to 3 years of sales experience
- High School Diploma or GED equivalent
- Valid Driver’s License
- Reliable transportation and valid automobile insurance coverage.
- Proven interpersonal, coordination, and leadership skills with ability to communicate effectively.
- Practical and theoretical knowledge of hospice and palliative care.
Desired Qualifications
- Experience in healthcare sales, particularly in hospice, palliative care, or home health services.
- Associate degree or bachelor’s degree preferred.
- Demonstrates active involvement in professional organizations and community activities.
Location
Home Office: 24255 W 13 Mile Rd STE 210, Bingham Farms, MI 48025
Main Service Area: Oakland County, Macomb County, surrounding areas
Hours
Office Hours: 8:00 am – 5:00 pm, Monday through Friday
Background Screening
Careline Health Group conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.
Reasonable Accommodations
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Equal Opportunity Employer
Careline Health Group is an equal opportunity employer.
