What are the responsibilities and job description for the Office Manager position at CarePatrol of Western Michigan?
Office Manager Job Description
Tasks That Will Need To Be Performed:
✔ QuickBooks – enter expenses, mileage, invoices, payments, run reports, including weekly past-due report, sending out statements, and collections on past due accounts
✔ Excel – gather information for filling in monthly referral and placement numbers
✔ Phones and scheduling – answer calls on main line, schedule appointments, tours, meetings with team members and put pertinent information in Google calendar
✔ Calculated Care Program – enter information on clients, providers, marketing contacts, run weekly open client report for Care Transition Managers, and update pricing
✔ Client Follow-up – make calls or email clients who have been placed after the initial follow-up done by owner, collect testimonials
✔ Social Media – update and send out monthly newsletter through Constant Contact
✔ Other - organize files and stockroom, make up folders for marketing, create systems and best practices to make the office run more smoothly and to provide greater support for owner and/or team, keep business guidelines updated, order collateral, and any other tasks as required
Skills Needed:
✔ Customer Service Skills
✔ Strong writing skills – including correct grammar and punctuation
✔ Strong verbal communication skills
✔ G Suite skills – including Drive, GMail
✔ Strong organizational skills
✔ Self-motivated – ability to find out what needs to be done and determine the best way to get it accomplished
✔ Knowledge of social media
Attributes:
✔ Honest – if you don’t know the answer, don’t pretend you do
✔ Helpful – if you don’t know the answer, say you’ll find out
✔ Friendly – it just makes you easier to work with
✔ Professional – this is a business
Salary will be determined based on the experience of the candidate. Opportunities to grow! The hours are M-F 9:00 to 5:00 PM. With weekend on call every 8 weeks.
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $20